Dunkin' Donuts in Bloomfield

🕗 opening times

comments 5

• en

  Sergio Rivera

  :: 09 June 2018 20:22:37

  Very well kept, great customer service, and good people skills.

• 

  Luis Rivera

  :: 31 May 2018 22:20:09

  Ever been to the Dunkin Donuts at 133 Bloomfield Avenue in Bloomfield? If so, make sure to count your change if paying with cash. Almost on a daily basis I get short changed about 5, 10 or even 15 cents. When I first noticed it, I didn’t say anything because I didn’t want to argue for a nickel or a dime. Then I noticed that it happens allot, almost every day. The ladies behind the counter try to work thru the line quickly with the hopes, I think, that you won’t notice that you were just short changed. Allot of people dont even count their change and just put it in their pocket. Who cares about a couple of pennies, right? Well think about this. 5 - 10 cents a person X at the very least 200 people a day X a week X a month, they are ripping all of us off! It’s stealing and they are getting away with it folks. So, if you get your coffee there, don’t be ashamed to ask for your correct change. I did it twice already and I got the same reaction. “Oh, I’m sorry sir” but then I get my correct change back without even telling them how much I was missing. That means they know exactly what they are doing. Please spread the word. Let’s stop them.

• 

  Hannah Catbagan

  :: 06 May 2018 11:13:34

  I ordered on the go today, and this is not the first time this issue has occurred at this location. When my husband went to pick up the order, we found were missing a sandwich once he returned. Ordinarily, I would check the bag and catch the issue before leaving the store, but that shouldn’t be OUR job to ensure that all of the items we have ordered are in the bag we are receiving. The manager we contacted via phone, Jackie, did not seem the care about our issue. She only “wished they had a delivery service” and “the sandwich girl definitely put all five sandwiches in the bag”. She offered no apologies for the error, she only told us we could come retrieve the sandwich after we had already sat down for breakfast. She was extremely rude over the phone, and did not offer any help or real customer service to us. This location has a “best Dunkin’ in Essex county” sign out front? I don’t understand how.

• en

  Kia barnes

  :: 02 May 2018 00:51:27

  This place has the worst management I’ve ever experienced! And the owner chuck isn’t any better

• 

  Leo Pelaez

  :: 10 January 2018 07:59:18

  It used to be a friendly and quick location where you can get your breakfast. But employees are nasty, they don't know what customer service is.. and they are very slow.