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6868B, Race Track Road, 20715, Bowie, Prince George's County, US United States
contacts phone: +1 240-260-3050
website: locations.dunkindonuts.com
larger map & directionsLatitude: 38.9837828, Longitude: -76.7295662
Chris Aberg
::This place does it consistently right. I don’t need to check my orders after going through the drive thru. That’s saying a lot for the other DDs in the area. I did have a weird interaction recently where the drive thru order screen was showing something I didn’t order and I kept telling the employee and she kept insisting it wasn’t on there. I wasn’t charged for it when I paid, so not sure what was going on. On that same occasion I received an extra sandwich, which they acknowledged and they said to keep it because they made too many. That’s good customer service.
Ngeri Nnachi
::HORRIBLE SERVICE. I prefer the Laurel Bowie Rd location. They are much more professional. The young man at the microphone before the window was extremely rude and offered no solutions to their being out of what I preordered in the app via mobile order. Then they proceeded to waste my time. They did not give me the information for the manager to complain and the survey I completed meant nothing because I requested to be contacted and was not. I ALWAYS go out of my way to the other location.
Taniyah Thomas
::I ordered a few moments ago, and the person taking my order didn’t even repeat my order back. Understandably so, customer service is not an easy job, but this cashier was very rude in the way she took our order. Not only was my order incorrect she never asked if I wanted my donuts warmed up. After pulling up to the window, and correcting my order I was in a rush so I couldn’t ask for my donuts to be warmed up. My donuts looked like they were thrown in the bag and they were freezing cold. I’m glad I asked for napkins. If I could give this experience less than one star I would. Do better.
Tee Brown
::I ALWAYS enjoy my drinks at Dunkin, you can NEVER go wrong! Pumpkin spice ANYTHING is my favorite. 🎃
Sonia H
::Brand new store! Nice and clean, too. Glad it's a combo DD/BR shop.