Dunkin' in Addison

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comments 5

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  davecamaro1994

  :: 09 December 2022 12:19:33

  Ice cold breakfast sandwich, cheese not even melted. and Luke warm coffee. Out of favorite donuts. Won't be back

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  Derek Dukey

  :: 09 December 2022 10:58:05

  If you’re just looking to get an iced coffee drink, this location is fine, but do not order food here. Everything that they claim is “baked fresh everyday” is stale and likely a few days old at best. Was served the stalest and most pathetic everything bagel (with all of the toppings scraped off) and driest egg I’ve ever seen and had the unfortunate experience of tasting, and then argued with by the person answering the phone that it was baked fresh just hours earlier. I’ll be sure to skip this location in the future.

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  Mark Parlanti

  :: 20 August 2022 11:34:07

  We just ordered two orders of the bacon and cheddar omelette bites and we were given the spinach ones what a total disappointment when you take a bite expecting what you actually ordered….

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  jasmyn almodovar

  :: 24 November 2021 20:21:52

  Don’t like this place they are rude and don’t even try to make things easier for Uber drivers. They don’t own up to their mistakes and try to correct it. They have bad customer service. Like I ask for napkins…. But why did they give them to me all crumpled up like that???? And was told by the Uber driver for Uber eats that they were giving him a hard time. I’m assuming he was asking for a bag the food. And didn’t give it him? But yea he was struggling to give me everything. I told him I would go to his car and help bring it in. Lol I know it doesn’t look like a lot. And I’m not trying to knit pick. I’m just trying to let them know that they should be nice to their customers who’s ordering from them…. And the last time I left a review about them on the Uber eats app they would cancel my order…. Purposely….. Instead of owning up to their mistakes and just trying to actually get their customers order correctly. Like I’ve worked in the food industry and have worked at a fast paced place. I’ve also worked as a barista and if I messed up on someone’s order I would correct it. Not hard at all. And if a customer left a review how to make the service better… I didn’t get mad about because guess what. It’s to make customer service better for the customers. And also helped me become a better barista. ……..

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  Isaiah Towers

  :: 23 October 2021 14:51:47

  My fiancé ordered a “pumpkin cream cold brew” but instead we received a regular cold foam and plain whipped cream, I’d understand if they didn’t have the pumpkin flavoring and just told us straight up. But they just gave it to us hoping we wouldn’t notice. Next time tell our employees to inform customers of low or out of stock items.