DoubleTree by Hilton Charlotte-Gateway Village in Charlotte

🕗 opening times

comments 5

• 

  Chris Duvall

  :: 18 April 2023 05:50:57

  Went here for a show at the Fillmore. About 7 minute scooter ride. Comfortable stay. The shower was definitely on point! The restaurant in the lobby was also great. The only thing I can't say something good about was the parking garage. Otherwise, great hotel. One tip, Charlotte has a 10:00 pm curfew on it's scooters. Had to take a peaceful walk home through the cemetery. I enjoyed it anyways.

• 

  Matthew Martin

  :: 22 March 2023 00:34:12

  Soooo this is going to be a VERY unorthodox review. The staff here is AMAZING! Literally amazing! They’re very energetic, fast, fun, and friendly. The location is perfect. A nice 3 mile loop around the city and you’ve seen it all from this hotel…. But the rooms are not clean at ALL. This hotel is our companies preferred location, hence why I stay here for either events or conferences. The past few times it’s been hit or miss, but room 512 is a “swing and miss” to put it nicely. Please see photos. Black Mold in the bathroom, Pink mold in the bathroom, molded ceiling “water leak”, cracking ceiling, hair literally stuck to ceiling (literally), lord knows what on the door, the shower faucet was literally over flowing with water like it’s been hit by a bus…. Sorry Hilton/DoubleTree for the review. I just had to be honest.

• 

  Damien Robinson

  :: 05 February 2023 00:28:20

  The stay that me and my friend had at this Double Tree Hotel was pretty good for the most part. It was hard to navigate around the area from this spot at first, but after the first time, it became easy to do so. The room, itself, was very clean and comfortable. Our only other complaint would be that when we left the elevator of the hotel was shut down for some reason when we were heading out and we had to take the stairs when I had an incredibly heavy suitcase to carry around with me. Other than those two minor gripes, our stay here was good and we will probably be back again soon.

• 

  Rel

  :: 09 December 2022 20:37:14

  We stayed here because it was the closest hotel to the Fillmore and we were seeing a concert. We worked with Ron at the front desk, and he was very professional and helped us get into a room before our show so we could enjoy Charlotte. Room was very clean. We stayed in a king size room and the bed was comfortable and the hotel was quiet so we got a good night sleep. Check out was easy. Would stay again.

• 

  Veronica Jacob

  :: 04 December 2022 01:16:15

  Forgot to give parking pass when first arrived. Things happen, I understand. Rooms were old and small tv but decent. ac/heat is really loud all day, toilet ran all night. Asked for a late check out as a diamond and they said no. Food/drinks were good. I can only describe as just ok, nothing impressive for 180/200 a night. I’m waiting for my bill and will update if there are any issues there.