Dollar Bank en Cleveland

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comentarios 2

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  Kathleen Ohara

  :: 18 April 2023 12:34:39

  My family and I have banked here for over 30 years!! My daughter called today to ask some questions about paperwork we needed, NEW bank manager was rude saying he's not comfortable talking about the account because he doesn't know her..she didn't give our names or ask anything personal as far as our account, only a general question about getting some paperwork together that we needed...I know everyone at this branch (Galleria) and I have we have never been treated that way..it saddens me that I will not be going to this branch anymore because of this! Talking about "well I'm the new manager and I run this branch! Yes well u obviously let that go to ur head! When I stated I would not be going here anymore he then says ok with an attitude like he had no care in losing a costumer for over 30years! I understand privacy in accounts but AGAIN she did not even ask anything personal at all! But even if she did, she is an authorized person on our accounts! The old manager knew all of us and always would satisfy our needs! Him and everyone there are so kind and make you feel so welcome..one phone call with this man and so upset! Ridiculous!

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  Harold St

  :: 11 October 2022 08:29:20

  just now Very rude service people. They don't listen at all. I explained what was needed, and the reason for it. But instead of listening, they kept talking. Bad news!