Dentist of Cerritos i Cerritos

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kommentar 5

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  Joni Galvin

  :: 28 February 2023 19:56:36

  Dentist of Cerritos is 5 stars. I am a new patient and called for an emergency appointment. They got me in within 30 minutes of my call. They found that I was having an issue with my wisdom tooth and with the oral surgeon on sight I was able to get the necessary procedure done right then and there. As uncomfortable as dental work can be all the dental assistance and Dentist made sure I was at ease as well as Paula their financial advisor. She made sure to go over all the coverage by my insurance and what they wouldn't cover she helped me with financing the remaining balance. Thank you to everyone in this office. I have found a wonderful dental office for myself and my family. I will be recommending to everyone I know.

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  Toiyea Shaw

  :: 16 November 2022 11:08:50

  Dentist nightmare !! On 11/11 I went to Dentist of Cerritos office for treatment on tooth number 18 . Dr Gurgen had consulted that I might just need a filling or a root canal . He told me that if I needed a root canal that I would have to come back Monday when the specialist was there . Once he opend the tooth he said he needed a root canal . He did not give me any pain medicine or antibiotics just said it will hurt a couple days take it easy. They set my appointment for 11/14. Once there at 2pm , again Dr Gurgen came into the office and started to numb me . I asked if he was a specialist he said yes. I asked them why didn’t we do the procedure on Friday then . He said because they didn’t have the machine. I challenged him and said no you said because the specialist wasn’t in. He and his Assistant assured me that it was because the machine wasn’t there not because he wasn’t the specialist. This would begin a nightmare of pain 1. He started drilling without the protection plastic ( dam) on the tooth. He realized moments later than added . The assistant made comment about this being her first time and not familiar. 2. After about 2 hours of drilling I began to complain about pain in left jaw and chin area . It wasn’t pressure it was pain. The assistant began to. Massage it for me . I told them my jaw felt like it was locking. 3. I kept complaining that my jaw was really hurting . Finally he gave me a resting block after having my mouth open for hours . 4. I told Dr Gurgen. I was in pain and could feel the clamp on my tooth. I could fill the pierce of it into my tooth . He said well we can’t take it off We have 45 mins left .(2 1/2 hours into it) It felt like the clamp was piercing my gums and squeezing my tooth. 5. Dr Gurgen and his assistant both couldn’t take a proper X-ray of the tooth and had to call someone else to try to assist this is after them taking about 4 x rays . 6. They used a lighter to heat an instrument and melt some object in my mouth . They had a conversation about how another Dr has all the supplies and they have to improvise. 7. I let the assistant know that the pain was getting worst I could feel everything . She told Gurgen and he responded it’s suppose to hurt . He then proceeded to stick something into my tooth to which I could feel absolutely everything ! I jumped up and ran out the office . 8. I demanded to leave it wasn’t until then 3 1/2 hours after being originally numbed that he offered to numb me . I was traumatized at this point and did not trust him . 9. I went to another dentist to only find that my tooth is fractured and can’t be saved . And that the infection wasn’t cleared during the root canal 10. I later found out that Dr. Gurgen is not an endodontist . I made an appointment with a specialist . He shouldn’t have been treating my tooth He completely botched my root canal . I went to smother dr that first thing in the morning and was Not only is my tooth fractured, buccal is infected as well as the surrounding areas they can’t save the tooth !! I’ll now need an extraction . I’m traumatized by my experience as he’s not even an Endodontist he shouldn’t have been allowed to perform a root canal . But he lack decency and empathy - I was in pain ! He didn’t listen and continue to torture me by sticking instruments into my teeth I was swollen my cheeks lips and jaw

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  Michelle Kim

  :: 10 November 2022 22:47:08

  Great experience with Dr. G and Ms. Elisa! My son had a dental emergency and needed to be seen the same day. This office got us in within 10 minutes of calling, helped my son, and got all our insurance stuff worked out too. They took great care of my son and we highly recommend them! Very grateful for their attention and willingness to help on such short notice.

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  Kémila Silvera

  :: 28 October 2022 01:07:02

  I would like to give 6 stars. I came in with a sore tooth, the team was understanding and so warm. Thank you to the dentist who was able to explain the process to me step by step. I recommend this dental office 100%, the team is attentive and so nice, the place is clean and modern, and the dentist took the time to explain every detail. I felt so comfortable (which is not in my habits) Thank you to all the team !

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  Juana E Garcia

  :: 19 October 2022 20:48:36

  Dentist of Cerritos is always a Great experience. Staff always provides service with a smile and definitely do their best to accommodate your situation/schedule. This a 110% improvement from my previous dental office.