Dent Doctor NY in West Islip

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comments 5

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  Maciej Ba

  :: 17 February 2018 12:07:52

  Ppl stay away of this guy !!!

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  Ken Cooperstein

  :: 28 December 2017 09:58:15

  Job was cosmetic repair to roof and hood of car damaged by tree fall. Car was 100% functional before Chris Turchiano arrived on the scene. -Turchiano botched this $800 job and broke his promises -He promised "95%" repair to car with cosmetic tree-fall damage; actual result was maybe 50% -He blew some fuses when removing the headliner, tried to fix it by working on the fuse box for an hour but totally messed up the car's electrics (instrument panel, alternator, power steering, and air bags), and car would no longer run. Turchiano promised he would cover the cost of repair at a repair shop. -Broke the retaining clips on the overhead light console and now it hangs down -Car had to be towed to repair shop to fix electrics. Turchiano broke his promise and refused to pay the $224 I paid to repair his mess. -Turchiano says he is "licensed and insured" but I could not find his license on the NYS web page. Ask him to show his license.

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  J Lee

  :: 11 September 2017 19:38:32

  Chris, the Dent Doctor helped me to restore my hood back in great shape. He picked up my call after his working hours to help me. He fixed all my dents and I'm 100% satisfied with the results.

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  Scott C.

  :: 13 May 2017 13:27:55

  Absolutely the worst. I paid for a ding removal and it was still there. Paid for a touch up paint job and they were all still there. Paid for detailing and its only a slight improvement from a carwash. The inside was a mess when I got it back with interior parts taken off and stuff not put back where it belonged and they scratched up my window with a little tint peeling and now I have to bring it back. Never going back there again for the price I paid off.

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  John Speigle

  :: 02 August 2015 01:42:44

  Horrible customer service and work performed. There receipt states no mismatch guarantee on paint color. Had the front bumper repainted due to a dent caused by someone else. Was assured that they will match the paint exactly. They did remove the dent but the paint did not match at all. The colors were completely dissimilar as if they mixed the paint to match in total darkness. Brought it back to them and they repainted it again and again the paint did not match. Not even close! I went back and spoke to the manager. He explained that it will never be perfect... "You told me that you will match it perfectly and now you tell me that you cant match it perfectly despite your mismatch guarantee on the receipt"? He tells me there's nothing he can do at this point and to get it done elsewhere, TURNS HIS BACK TO ME AND WALKS AWAY. Pretty much paid 650 dollars to remove a dent. Took it to another shop who actually did a good job matching the paint and was charged 300 dollars. This place Dent Doctor is a joke. The website says honesty and integrity. I encountered neither. Second guess yourself on the positive reviews listed here in that they were more than likely written by there own employees. They gave me a strong impression... Its not about you but more so your money. You have been warned. Don't get suckered by these guys. Do yourself a favor and find another shop.