Delano Beach Club en Miami Beach

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comentarios 5

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  Ally Bridge

  :: 15 April 2018 22:03:54

  It’s definitely a gorgeous place but oh my god. TERRRRRRIBLE. Me and 7 friends bought a cabana for yesterdays event. When we get there, they wanted to give us a daybed...for EIGHT PEOPLE?! First of all, it fits maybe 3...second we purchased a cabana...it says so on my receipt. They tried to tell me that’s not what I bought. I asked to speak to the manager and HE WAVED ME AWAY. Total jerk. Scam artists man, South Beach is the worst thing about Miami. Also got two BASIC drinks (rum and coke i believe)...78$!!!!! I get its a higher end place but soooo ridiculous. Never again.

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  Katheryne Hundel

  :: 02 April 2018 16:31:47

  Muy bueno

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  Lauren Wheeler

  :: 26 March 2018 09:37:27

  If I could give zero stars I would. Never in my life have I been treated so horribly. The security escorted my friend outside after she floated in the pool and never once gave her a warning and said don’t do that. They figured she was too intoxicated and made a judgement to just kick her out without explanation or questioning. After seeing this, me and another friend followed her out and they held my other friend there and 2 others inside saying we had to pay the bill. Which they had a credit card for. They held us for an hour and couldn’t get a manager to talk to us. We had to beg and plead with security to get a manager and when they finally came, they asked us what happened and he said he would be back in a bit to handle it. He NEVER came back. After another hour of begging for a manager, the police were the ones who presented the bill to us. Which we never saw before, they just charged us without giving a receipt to sign or anything. Come to find out we were charged many things that we never received. The server lied and manipulated us. There were 5 of us who heard the same thing that the giant bottle would only be a $50 upgrade. In the end she charged us for 2, cigarettes and 2 packs of red bull. Which we only ordered 1 bottle and she lied about the price. She wanted to scheme us to make more money. She presented it like we were just drunk and didn’t know. They will review the tapes and see there was only 1 bottle served. A hotel should not treat guests like that. It’s ridiculous with the amount of money they make and they don’t even care when the staff mistreats people. I had to go inside and find the restaurant manager of the main restaurant so that someone would listen to us because it is not right what they did. Unbelievable and disgusting.

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  Tomas Gonzalez Ruiz

  :: 21 December 2017 22:08:49

  Excelente el bar del fondo alrededor de la pileta!

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  Roberto Oliver

  :: 26 June 2015 14:35:33

  Genial