Deer Park Auto Repairs i North Babylon

🕗 åbningstider

kommentar 5

• 

  Farzona A

  :: 19 May 2018 19:55:04

  Affordable prices, but this place is run by a bunch of creepy and unprofessional incompetent guys. I've tried limiting my visits here for a few reasons, and decided officially after the last straw today that I will never come back: 1 - Their employees make me very uncomfortable, one whispered for my number offering to fix my car door in his own garage last year. I politely declined but let it go because their shop is conveniently close to me. 2 - My car was sputtering for months, their mechanic took it for a test drive (mind you, driving 70+ mph on Prairie Drive like a freaking psycho with me IN the car) and concludes with "your transmission runs beautifully, what are you talking about?" Turns out I had NO transmission fluid and the leak nearly destroyed my engine. My friend's dad figured it out by me simply describing the symptoms, yet this licensed(?) mechanic took it for a test drive and couldn't even tell me what's wrong? 3 - I went for a simple quick oil change earlier today, the mechanic messed up my car settings and accidentally added a teenage restriction "My Key" feature while he was attempting to re-set the mileage. Not only does he neglect to tell me, but i'm sitting in my car with a newly programmed speed limit, volume limit, and a bunch of annoying beeping notifications. I proceed to tell Jerry that something's wrong with my settings that wasn't there before, so he sits in my car trying to figure it out for an hour using Youtube videos. My poor mom is waiting outside in the rain, fasting, while he attempts to turn my engine on, and off. On, and off. On, and off. About 50 times. He couldn't figure it out until I finally attempted to play with the settings using a different key (my car starter). Jerry walks out of my car and says "I learnt something new from you today." No apology for wasting my time. No apology for wasting my gas and turning my engine on dozens of times. No ownership that his incompetent employee messed up my settings. Nothing. I was livid. I got very upset and told him you waste my time, my gas, and think it's okay to walk away without so much as acknowledging your fault or apologizing? He thinks he did me a favour by spending HIS hour attempting to undo his mechanic's mistake. He continues by justifying himself with "well it wasn't intentional and it's resolved now, so what?" I had to explain to him the concept of professionalism, customer service, and accountability for your mistakes as a business owner. His form of communication was trying to tell me to be grateful for their work --as if they did me a free favour rather than a paid service. I am distraught. Never going back here, and neither will any of my family members. I understand we are all human and we all make mistakes, but there's a difference when you take ownership for it and attempt to offer some form of compensation or merely acknowledgment of your errors and the inconvenience caused. You have a lot to learn about how business is conducted in this country, Jerry.

• 

  Diane Brown

  :: 19 October 2017 07:46:32

  Every time I take my karma is very honest with me about what's going on, Hes a good guy.

• 

  Geo Oliva

  :: 16 September 2017 19:30:47

  Whatever you do don't get your tints removed at this place!!! The guy scratched and cut my window trim inside of my BMW, they are so unprofessional they don't even use a heat gun or a steamer, they use a razor blade to remove tints. When I told the guy he cut and scratched my car he responded by saying: "what do you expect, to be perfect? You know if you bring it to the BMW dealer they have to remove your whole door panel?" Yeah right! as if someone would have to remove a door panel to remove a tint that is on a window! Who would believe such lie? If they can't even be professional enough to remove 2 simple window tints without causing damage can you imagine what else would they say if you send in your vehicle to their shop to get actual repairs?. Even though they gave me my $40 dollars back, they have still caused damage to the interior of my car.

• 

  Sara Clark

  :: 27 December 2016 07:19:04

  He doesn't go by appointment, just first come first served basis. So yesterday (12/26/16) I was looking for a place open that could replace my wheel bearing. He got us right in, and even replaced our front brakes that were also shot in 2 hours. He was very nice, and very afforable. What would have cost us 400 dollars somewhere else for just the wheel bearing, he only charged 360 for the wheel bearing and the brakes. Highly recommend going to him.

• en

  Marcin Glinka

  :: 28 November 2016 11:51:10

  I was very satisfied with the work that was performed on my Nissan maxima after taking it to a few shops and spending money on expensive diagnostic check ups and still having the same issues, this repair shop was able to properly diagnose the issue and explain to me different options on how to repair my vehicle. If your like me and who has one car and depends on it to be running properly to get you through the work week I highly recommend you take your car to this shop I have told all my friends in the neighborhood that we know have a reasonable, reliable shop to go to ask for Mr. Jerry