CVS in Tucson

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comments 5

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  Jake Parker

  :: 11 May 2018 18:53:55

  The pharmacist refused to sell me my filled, Dr. prescribed Rx. I was further told by the pharmacist in question that he had refused to sell to 3 other people also receiving this medication. He was unapologetically rude , dismissive, as well as excruciatingly unprofessional. I might be able to understand his behavior if I was seeking out painkillers, instead I was told I would not be allowed to purchase a generic Rx that I have been on for over 10 years. I will never be back to this location and will not be patronizing any CVS's in the future.

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  Shanna Armenta

  :: 08 March 2018 22:35:42

  Dropped off a prescription on a Friday, they asked when I would like to pick it up. Asked for the following Tuesday, and was told 'sure, it will be ready '. Showed up 2 days AFTER it was supposed to be filled, and surprise! No prescription. And rather than just say 'sorry, we screwed up', the guy has the nerve to lie and say there was a note on the prescription from my doctor saying it could not be filled until 2 days after I had scheduled to pick it up. There absolutely was not. When I confronted him about this, he started treating me like a drug-seeker! We used to use another CVS and loved it, but moved to the other side of town, so we switched over to this one. BIG mistake. Between this and crappy hours (hello...most working folks have to be to work by 8:30, so opening at 9:00 leaves us pretty well screwed), this pharmacy has lost my business. UPDATE: Verified with our doctor - there was NO restrictions on my prescription, and he was pissed that they had lied and said there was. Worse, they were leaving phone messages on my husband's phone (which is never on due to workplace restrictions). Finally, they were going to charge me the full cash price, claiming they did not have our insurance info. When I pressed them on it, they suddenly and magically found our coverage info in their system and had to re-do the paperwork before I get the stupid thing paid for. Stay away...stay far, far away from this pharmacy!!!

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  Warren Faidley

  :: 05 March 2018 15:18:42

  Don't take my word alone for this review... see the other reviews as this pharmacy has serious issues that could effect your health. Had surgery and a script for pain killers. Had someone drive me to to the location and was told it would take "over two hours to fill." Are you kidding me? I'm in pain as I write this, waiting for a taxi to take me to another pharmacy. Interesting that I came to the counter with the surgery bandages and medical center ID tag still on my arm. So it was obvious I was just out of surgery and in pain. They could have filled this in 30 seconds as there was no one else in line or waiting -- certainly not for a priority order. Never have your scripts filled at this store. Thank you.

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  Jessy Elaine

  :: 04 March 2018 01:04:33

  If you like being criminalized for carrying lipstick in your purse, then this is the place for you! I walked in the store and there was nobody at the front initially. I wanted to compare lip shades so I pulled my lipstick out that I wanted to use for comparison. I actually intentionally did so in front of the camera clear away from the aisles. Good thing I did because the cashier hit the security button when I told her what I was doing and put my personal lipstick in my purse. I was the only one in the vicinity. Seriously? One of my lipsticks isn't even sold by CVS. So unless you saw me pull it from the shelf and put it in my purse, there's no reason to make your customers so uncomfortable over paranoia. Ulta NEVER treats me like that when I bring a product in for comparison. And there's really no reason not to shop there over CVS. I won't be buying from cvs in the future. This is the 2nd time this has happened to me at a cvs. Stop making your employees so paranoid, and get a better system in place. Like a cosmetics counter and cashier like walgreens has so someone is able to see what's happening and stop crying wolf at the expense of your customers. I didn't even get an apology.

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  Danee Moraga

  :: 27 February 2018 14:52:23

  Worst location I've even been to. They always quote a time for when the prescriptions will be ready then when I go to pick them up, they say it'll be another hour. Today I filled 2 prescriptions and when I came back at the time they quoted, the guy helping me was confused because the initial person hadent even entered any of my prescription information. It was as if they had thrown the papers away and completely dismissed it. This is unacceptable when needing to fill prescriptions. This one is very time sensitive too so they are really messing with the plan my doctor has for me. Don't come here, not worth your time or energy at all.