Custom Concepts in Montclair

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comments 5

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  seancallahan914

  :: 11 October 2017 13:15:04

  Great job they fixed my tint and did an awesome job for a great price I recommend them to everybody

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  Kevin

  :: 10 October 2017 18:30:39

  Went to get my car’s windshield tinted. After he was done the windshield looked weird at the top. He said let it dry for a few days and it should be better. If not he could re-do it no problem. I should have gotten it in writing. It came out crappy, looked blotchy and I came back so he could fix/re do it. He argued with me saying that’s what it looks like and it’s just the film and he won’t redo it because it will come out the same. I told him my brother’s windshield was tinted (same exact car) and it didn’t look like this. Showed him pics and he still said no. I then actually had my brother bring his car by to show him. As my brother pulled up he yelled “That’s the same f-ing thing!”. The two cars looked totally different. He yelled saying it’s the film and not his fault. He basically admitted he uses lower quality film than what was used on the other car. Did not want to have a normal conversation or discuss re-doing it or any refund. It was like arguing with a child. Stay away from this place.

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  AjamalD

  :: 04 October 2017 14:41:26

  was looking for somewhere to tint my girlfriends car and came across this on google. took me in right away, same day in and out..one of the best most humble dudes around period. prices are better than anywhere else, the work is super clean and meticulous. i will be back with all my other vehicles and will recommend to anyone to come and get tints or graphic work here. great job.

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  Mike E

  :: 02 September 2017 20:04:32

  One of the most unprofessional people I have ever met in my life. Curses and gets frustrated and angry when discussing his shoddy work. I had an issue with tint that he did. Tried to work with him to have him redo it or fix it. I never once raised my voice or even blamed him just stating it didn't come out right. He must have felt personally attacked because he started yelling,sweating, and being very aggressive. Blamed the film! His own tint that he CHOOSES to use. And said even if he re did it it would be the same. So I asked what else can be done. He refused to give a refund or even a discount. Told me there is a sign inside his shop (which I never entered) that states his policy. After 35 mins of discussion from my part, and arguing on his, he agree to 50% discount which he slapped into my hand and made comments under his breath as I left. Also his facility is a small shop tucked behind some buildings with a driveway that any normal sedan can barely squeeze through and scrapes turning into. Even if his work was incredible the location and state of the "shop" and his unprofessional manner is absolutely appalling and shouldn't be in a business that requires customer service and satisfaction. Would give a 0 rating if I could.

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  Joe Dubs

  :: 04 August 2017 08:11:29

  Brought my truck to Darelle and he did a great job. It's two months later and there's no issues. I know where I'll be going for tints with all my vehicles in the future.