Crown Suspension in Brea

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comments 5

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  Steven Merk

  :: 15 December 2017 13:19:46

  Have been dealing with them for the last three trucks I’ve had. Nothing but perfect parts every time. I am local and even brought my 67 New Yorker down and they got my air bag system dialed in perfect. Read some of the other reviews and I don’t really believe them. Every time I call they pick up right away. I recommend them just be clear with what you would like to order. As always if you don’t know, ask!! Simple as that.

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  teton outdoors

  :: 20 November 2017 11:59:53

  STAY AWAY! I ordered a C-notch kit for a C10, and was initially excited about the product when it arrived. We quickly got to work measuring and cutting our perfect frame...and that's where the nightmare began. Not only were the brackets not uniform, but the bracket bends were not even close to matching the frame. What started out as a decent looking product, turned into several hours of additional fabrication to make them work. Several unreturned calls and emails later and we will never purchase from these guys again. It also turns out, they pulled this product off their site...so that pretty much sums it up. Absolute garbage!

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  Jonathan Smetanick

  :: 25 September 2017 15:36:33

  Worst customer service and their springs don't ride like factory like they say they do.

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  Accounts Payable

  :: 25 July 2017 13:49:47

  Great company to work with! The quality is awesome and we will definitely be doing more business with them. Not disappointed in shackles or lowering kits.

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  Nick Tong

  :: 04 July 2017 11:04:27

  Crown Suspension has zero business ethics; do some research for your own if you'd like. I ordered a product on Jun 11. Decided to go a different route so emailed them the same day (and tried to call them--no answer), asking for the order to be cancelled. They told me it would be cancelled, however an hour later it said it had shipped and they claimed they hadn't been able to get to it in time, but to refuse shipment for it to come back and they'd refund it. Once it returned, I didn't hear from them, nor receive a refund. I followed up letting it know it should be there after a couple of days, and I was met with "why did you return it?" Like we didn't have an involved conversation....then they claimed I had asked to swap it for another product, and told me I'd have to forgo shipping costs and pay a 20% restocking fee. This was 8 days ago, and Ive yet to hear a response. I want the full amount I was promised as it was there mistake.