Cookies by Design in East Northport

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comments 5

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  Alyssa Hess

  :: 12 April 2018 18:46:09

  I had a lot of trouble ordering from the website and Cindy made sure that I got everything I wanted, exactly the way I wanted it, perfectly on time. And my friend loved her basket!

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  Shirley Burke

  :: 24 February 2018 09:11:05

  Beautiful and fun get well basket sent to our grand daughter for minor surgery. She was thrilled. Great job!

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  Regina Fagone

  :: 19 August 2017 11:53:34

  Cindy and her team did an awesome job of making a cookie bouquet for my daughter's college graduation party! She took the time to listen to all of my ideas and make customized cookies representing all the things important to my daughter. Best of all, they tasted as good as they looked!

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  Jackie Lobdell

  :: 18 August 2017 13:08:57

  I called this location trying to get a cookie basket to my daughter. She plays vball at st johns and is only home certain times of the day. I gave them a 3-4 hour window during the afternoon and they absolutely would not work with me at all. I don't understand how a company like this would throw away a large order and not try and accommodate new customers. Horrible!!

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  Melinda Burns

  :: 22 July 2016 14:05:47

  I tried to order online but never received a confirmation number. So I called the store to find out if my order had made it through. The service I received from that moment on was incredible. Jose investigated the situation and called me back to confirm the order was not received. He asked me the details of the order and assured me that he could fill the order. He offered to take the order over the phone but also said I could place it online if I wanted to receive the advertised 20% discount. I placed it online and he called me back once he received it - just to ease my mind! That's quality customer service!