closed
🕗 opening times
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Saturday | closed | |||||
Sunday | closed |
2900, Decker Drive, 77520, Baytown, Harris County, US United States
contacts phone: +1 281-422-3611
website: www.crcu.org
larger map & directionsLatitude: 29.755908, Longitude: -94.993232
Troy Evans
::Absolutely terrible service. I have been with this bank for over five years now. Already paid off an entire car loan and several other personal loans with this bank. Recently I was in a car accident and am in need of a loan to purchase another car. They absolutely refuse to give a decent rate, won’t go below 17% which is astronomical. And won’t finance more than 80% of the entire value of the car. And this is all with a very large down payment I might add. In this market where the cars are already priced on the lot at 150% or more I don’t know how I am going to find a car. Soon I won’t even be able to make it to work. I called them to see if there is anything they could do to possibly cover a little more than 80% but of course refuse, stating oh well it’s due to credit. What about my credit with you as a bank?? I have always paid off my loans in a timely manner but all of the sudden this doesn’t matter??? I am just in shock with the lack of loyalty to their customers.
salisha ali
::I honestly loved this bank for everything but recently its been doing the most extra. Like i have an account joint with my sister, my sis card ,the card was sent to my address,she called actived the card and change the pin, tried the card only for it to be blocked, ok called again verfy the card is active and also the new pin was told it would work, tried the card again and again the card is being blocked, called back again only for them to tell me that they can give me any info about the card and i have to wait till monday at 9am. Mind you it was all good and ok just a few days ago and now i cant get any info on why its being blocked. Please dont bother with this bank. In times of need u cant get ur money or help on why its being blocked and if its on a sunday like today guess what ur dead to them because they cant help you. 24/7 calling isnt these people.Get you a bank that can help you the 1st time you call or at least the second time. Not sorry but will be looking for another bank.
P.D R.H.
::Very unfortunate to write a review on a local credit union but this place has deteriorated as far as customer service and user ability. It’s been a week trying to get my debt card activated. This is ridiculous.
jared fulleylove
::My wife and I have been members at Community Resource for over 12 years and have always received great service. We recently had the best service we have ever experienced thanks to the mortgage team. The entire mortgage department really showed up and went the extra mile to help us get our home loan completed under some unusual circumstances. I can not overstate how amazing this department was throughout the entire process. First class service all the way. Thank you CRCU Mortgage Dept. for a great experience.
Jperez
::I usually don't post any bad comments but this bank has earned it. I applied for a credit card consolidation and at first the lady called me immediately, very polite I must say and seen willing to help. We talked about possible routes to go with, she assured me that she would work on something and would call me back. About a week past by and no call, I decided to give her a call, went to her voice mail,left her a message and till this date no call back. So I'm guessing this is new way of saying you don't qualify!.