Community Health Pavilion Carmel w Carmel

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komentarze 5

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  Olivia Ariens

  :: 08 March 2023 13:40:37

  A few weeks ago I talked to a nurse that was overly generous and assistive in squeezing me in for a physical exam with Brookelyn the N.P. for a mid-March visit. My primary care doctor is Dr. Helsel, who books multiple months out in advance, so I was so grateful that I was able to be squeezed in on such short notice for a very routine exam. Fast-forward to today, March 8th (my appointment was scheduled for March 10). I got a call from Community Health Network around 1:00 pm from a front desk woman about my appointment being made in "error" by a "new girl", that did not know that Brookelyn only did video visits on Fridays. I communicated to the caller how I was planning to make a trip to Indianapolis from Bloomington just for this appointment, for a physical exam that needs to be completed soon required for my graduate school. I asked her if there was any way she could put me on the waitlist or if there were possibly any other providers that could see me for a physical exam. What was returned was a rude, dismissive, a condescending tone. She constantly interrupted me and made me feel like I did something wrong, when it was an error on THEIR part. Normally, I am happy with my experience at Community Health Network, but this scheduling lady made me my experience horrible. I hope she talks to other patients kinder and with more respect.

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  Layla Talbert

  :: 02 December 2022 10:17:37

  Nice building great health care

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  Austin C

  :: 02 December 2020 10:04:40

  It's not a bad place to get checked up. The real gem here is the men's room. Always clean and smelling nice, the urinals are set up in a perfect 1, 3, 5 order with 3 being the small urinal so 1 and 5 can always maintain mens room distance from each other.

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  Samantha Leffel

  :: 05 October 2020 14:28:58

  I've been coming to this location for about 10 years now, for my Internist, physical therapy, ob/gyn and MedCheck offices. Easy to get to (lots of roundabouts) depending on the time of day (heavy business/office traffic at the usual times). Facility is always clean and smells clean too. Bathrooms are handicap-accessible, very easy to socially distance, and masks are required (and surgical masks provided). Parking area specifically for this location is kinda small and cramped, handicapped spaces available near the entrance, but a handicap-accessible vehicle might be a too-tight squeeze. Good thing there's more spots around the side of the building (not facing 31/Meridian). I highly recommend this location!!!

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  C Tee

  :: 02 February 2017 18:14:59

  I've gone to this location previously and decided to go back when my employer increased my healthcare premium because I neglected to get a physical in 2016. The location is convenient to my job and home so I stopped in Monday afternoon. I handed the paperwork to the front office attendant and asked if they performed the services needed to lower my premium. She glanced at the documents before taking them to the back to double check. She returned a short time later, gave me the okay and asked that I have a seat in the lobby. After about an hour I was called to the back. The nurse completed the biometric portion and sent me on my way. I returned the documents to my employer. My employer noted one of the pages did not have a doctor's signature and that I would need that as well in order to fully reduce my premium. I returned today only for a different attendant to tell me that I have to schedule an appointment with my primary doctor to go over that portion of the paperwork. I asked why wasnt I told this on Monday? Not only did I waste my time, I also wasted money on this visit and I am still paying a higher premium after all of this. Unacceptable! She didnt have an answer. Now I have to go to the doctor for a 3rd time (the initial visit, return visit and future consultation with a primary physician). This place ONLY cares about taking your money and not about their patients. DO NOT GO TO THIS LOCATION.