Commonwealth Electric Expo w Phoenix

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  BigSky Bubba

  :: 26 January 2016 12:38:38

  As a long time exhibitor participating in events across 5 states we have never experienced a utility provider that treats vendors so poorly. We were a late addition to an event based on a cancellation and didn't have the opportunity to send our electrical order in for the advanced payment discount. We sent the order form in the day we received our exhibitor contract, which was only 1 business day past the discount rate. Refusing to honor the discount their rep claimed they do not negotiate with vendors. As a service provider FOR vendors this type of robotic, boiler plate response is something we have never encountered in 15 years at hundreds of events. Absolutely disgusted and disappointed to say the least. Beware of working with this company in Arizona if you do trade shows. Horrible customer service.