Coffee Monster in New York

🕗 opening times

comments 3

• 

  Paul Hayes

  :: 12 May 2018 01:01:39

  Nice place for quick coffee, desert, snack, to seat and study or meet some. Good choices for pastry to buy and other drinks. Clean and well and not to loud. Male and female bathrooms. I wish they had more tea options like a more actual tea/coffee place but its called coffee monster not tea monster. Free WiFi for customers.

• 

  Jisoo Kim

  :: 21 April 2018 00:08:35

  How to sell & make "regular" hot coffee (in a reusable cup provided by customer): Charge customer. Take money. Give change. Take customer's cup. Undo lid.  Pour hot coffee in cup. Add sugar. Add milk. Screw on lid.  Give cup back to customer. end of sale. How coffee monster sells and make "regular" hot coffee (in a reusable cup provided by customer): Charge customer for (more expensive) ICED coffee.  Examine the cup. Take money. Give change.  Fill the cup with ice.  Be reminded that customer wanted hot coffee.  Get flustered.  Throw out ice.  Take out a disposable cup.  Pour milk.  Froth the milk for full minute.  Pour in coffee.  Add sugar.  Pour the content into the reusable cup. Throw out the used disposable cup.  When asked, tell customer that yes they did over charge the customer by charging for iced coffee.  Fiddle with POS system.  When asked, answer we have to void the charge then recharge, figure out the difference. {Nasty comment made only in my mind}.  Fiddle with POS system.  Call coworker.  Fiddle with POS system.  Call second coworker. Frustrate customer enough so customer leaves without waiting and leaves you the difference as "tip".  End of sale.  It took 9 FULL minutes to make 1 cup of coffee (made a call at 6:39 pm to get coffee order.  left at 6:48 pm).  Got in car.  took a sip.  Tastes like burnt milk. No.  Never again. Go to coffee factory across the street.

• en

  AQN

  :: 15 April 2018 17:03:20

  Lots of tables and clean place that replaced the old coffee shop. Prices are basically the same but it's much nicer.