Citibank w Central Islip

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komentarze 5

• es

  pro expert

  :: 03 March 2018 22:46:29

  Buen banco,buena atención

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  Wilbourn Carr

  :: 20 June 2017 05:41:09

  Great staff, poor manager at this Citibank she takes action that hurt clients, she is inflexible and alway fail to use the tools to help customers. The bank is operated as a personal business.

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  Ashley JeanMarie

  :: 18 June 2016 21:24:09

  Other than the church goers next-door constantly taking all the banks parking spots, I like coming to this Citibank. The lines are always short and when I go at night there is always at least one atm not in use

• en

  Robert Alvarez

  :: 18 June 2016 14:59:51

  Can't believe what they would do to meet their quotas and don't take responsibility for their action. To make a long story short, my family wanted a loan to fix their roof. Someone at the bank pushing them to take a loan from their home and pay back for the next 10 years more. Only less then 12 months away from fully paying off their mortgage and are in their 60's this was not the right way to go about. I educate my parents why it isn't and went another way, which benefits my parents, but what happen the bank manager Wilna, push ahead already the paperwork to give my parents the loan before they even sign anything. I had to call the citibank representative to have the loan void, which I did. We told the bank we don't want the loan just wanted to see what they qualify for but instead went ahead to do so without consent to my parents. Wilna said because they are good customers for many years she did that expecting to receive my father signature, whom the loan made out to. Even so you cannot submit forms like that without proper placement such as signature on the forms. We confronted her at the bank and said even tho its void the loan she still need the paper sign to submit so the bank won't get audit. I work with finance for many years knew it was a lie. Reason she needed it without having the date on it so she can submit it to the company and can make up anything she want like oh it was misplace but I found it and write the date of which she submitted the application, which was never agree on. If she got caught without the paper with my father signature she would had have her security license revoke and fire. Instead chance it to meet her quota and if something should happen would blame it on my parents, since they are not well educated and don't speak well and understanding well English. Please be careful of this branch with branch manager Wilna. They will do everything they can to meet their quotas and blame you for it if something went wrong. The Islandia branch was GREAT! Unfortunately they closed it down so stuck with central Islip for now.

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  Jaime Hernandez

  :: 08 November 2014 10:51:29

  Horribly experience they don't respect the line that you write your name and they pass people that's not in the list I was an hour to be attended