Citibank in Westbury

🕗 opening times

comments 5

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  Akrity Sharma

  :: 19 December 2017 04:11:08

  I just went in today to ask what all I need to open a bank account. The lady I dealt with suddenly got disinterested the moment I told her I do not have exactly the documents she was asking and what can be provided as alternative documents. Also, she told me that I would need a minimum amount of money to be deposited in the account. The amount was a little big but I said I will come back tomorrow once I have all the documents. The way she dismissed me by saying if you have the money you can get an account opened was derogatory. I am a potential customer. Unless I didn't state that I don't have that amount, it was bad of her to judge me. It was pathetic customer service.

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  olesea Arman

  :: 28 September 2017 16:03:13

  I'm coming here once in a while, today I had the worst experience of my life. Two ladies at the window have been very rude to me!!! The first one said that she has no time to give me the detailed receipt if it's more than 10 checks the other one supported her colleague showing me the attitude !!! Bulsh..... I'm doing this every 2 weeks and they always did it before!!! I also admit if they would try to be nicer to me I would just let it go, but they attitude was disgusting!!! If I could , I would give them zero stars . Those ladies are capable just to do little things like deposit one check and that's it , there is no enough brain in they head to do something more advanced they way other banks stuff does.

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  Suman Bastola

  :: 12 September 2017 15:07:15

  Atm always has issue

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  Erica J

  :: 05 March 2017 01:55:53

  Never have had any problems at this branch, customer service is friendly and efficient. There is both a drive up ATM and teller window here. Getting in and out is a little bit of a pain because the street is busy.

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  Iris Turcios

  :: 16 September 2016 12:50:43

  It's not convenient at all no drive up. Most banks have drive ups.