Children's Dentistry of Council Bluffs in Council Bluffs

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comments 5

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  Monica Graybill

  :: 25 May 2023 16:01:53

  Very confused!! My son was a patient and hadn't been there in about 4 years. We have had good service before so I attempted to schedule an appointment. While I called I was put on hold and when the receptionist returned she informed me you recommended my 12 year old son to an adult dentist. I asked if he was too old and was told they recommended an adult dentist.... I am very confused as I had my daughter a patient there until the age of 14...

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  Joel Andersen

  :: 31 March 2023 10:43:19

  My child has been going here for almost two years now, the staff, the Dental Assistants, and everyone there make you feel welcomed and are very helpful and quick to answer any questions. We couldn't ask for a better Dentist for our son, Dr. Joe is amazing, always makes our son feel comfortable and all goes very smoothly during check up. Dr. Joe is personable and takes each of his patients in the same manner and you can tell he cares about your Childs teeth and isn't one to just look, and let anything go unnoticed or unexplained to the parents. Dr. Joe, and his staff are very knowledgeable and helpful. If you're trying to choose a Dentist office for your child, Children's Dentistry of Council Bluffs, IA/Dr. Joe, is the way to go, hands down! :)

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  Jeannie Jastorff

  :: 09 May 2019 14:34:34

  My son has been a patient of Dr. Joe's for 6 years. He and I both had great experiences going to Children's Dentistry, until our last visit. The receptionists were very rude, lacking interpersonal skills. Making it a very uncomfortable experience. My son reported that Dr. Joe was great, but the hygienist was rude to him. My son has been proud of how he has been taking care of his teeth as he knows it helps to prevent cavities. The same hygienist, discussed his visit with my son and myself, basically saying that his teeth are horrible. I tried to explain our routine at home, she rudely cut me off, with saying "Maybe you need to start brushing his teeth then" I wished she would have just pulled me aside, and discussed his visit. I will cancel his next cleaning and will be going to another pediatric dentistry.

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  Maggie Matheny

  :: 01 March 2018 12:25:27

  I was so impressed with the professionalism and friendliness of all the staff. They each made my three year old comfortable and at ease for his first visit. Both the dental hygienist and Dr. Joe explained everything they were going to do, and each tool they were using to my son, and made sure any questions we had as parents were answered and understood.

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  Neidy Hess

  :: 30 March 2017 02:15:48

  My kids have two different temperaments: my oldest is agreeable, but my youngest is more feisty. This office knows how to deal with both! My son enjoyed every second of his visit and my daughter eventually felt like a little princess. I'm so glad we found a wonderful place to proactively take care of my children's dental health!