Chick-fil-A in Brandon

🕗 opening times

comments 5

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  james futch II

  :: 14 January 2023 21:00:58

  I had a Great Experience as Usual. The staff is Always so welcoming and friendly. They are very helpful as well as courteous. I love the professionalism that this franchise brings to the fast food industry. They asked what is the name for the order. I replied " Your Majesty"... Lol. I pulled my vehicle around to pick up my food and the lady said, Order for Your Majesty. We all laughed and joked about it. I will definitely continue to frequent this establishment.

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  Kimberly Ricci

  :: 16 December 2022 21:46:51

  I placed my order online in the app, right before leaving for the restaurant, like I always do. When I got to the restaurant, they tell me that they are out of macaroni and cheese. If you're out of something, you shouldn't be able to order it online. There is no other non-fried carb option. The manager didn't even act like she was sorry. I very reluctantly substituted a medium fry which required the manager to give me a partial refund since the french fries are not as expensive as the macaroni and cheese. She acted like she was put out to give me any money back, and like I said above, she wasn't even sorry that they ran out of what I ordered. Then I get home and try one of the french fries and they are so over-salted that I can't even eat them. As much as this location is closer to me, I guess I'll start going to a different location from now on. Very poor management and customer service. Edit: so I received a response and was apologized to and told that a reward would be added to my app. It's been more than 24 hours now and there is no reward in the app. Once again poor customer service.

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  Emmitt Rimmer

  :: 15 November 2022 14:33:02

  Very well organized front counter team during the lunch hour. The kitchen was on point as well. Order was quick, correct, and delicious. Made me feel as if I were the only customer in the building. Good Job Management!

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  Mark Maddox

  :: 04 November 2022 22:17:56

  I haven't ate at a Chick-fil-A in years! They say their Chicken sandwich is the best.. I kinda think it their chicken tenders.. As it is appointed unto men once to die but after that the judgment. Hebrews 9:27

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  Mel Rodz

  :: 08 October 2022 11:21:21

  What is going on at this chick fila location. Manager pls do something about this employee Landon. We have been to the drive true 3x and all 3 times we get him, he always takes our order wrong and today I was disappointed because once again he didn’t apply the correct reward and we got charged for it. Then they forgot to give us our drinks . Then we noticed that our kids meal was missing his fries. This has been a very disappointing place for us to come and eat. It’s the closest Chick fil a available, but it’s not worth the headache every single time. Definitely go to another chick fil a and save yourself the aggravation of getting the wrong order or missing food.