Chase Bank in Addison

🕗 opening times

comments 5

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  Alan Kramer

  :: 23 December 2022 09:46:00

  Thursday 12/22. What’s going on Chase. Why have you closed ALL of your Locations. I need to access a teller. you’re never done that before. All of them really. Some of your customers need access to a teller in order to cash checks get money orders to send to family. I can see how customer supportive you really are.

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  Ian Adams

  :: 19 October 2022 16:52:07

  Took me nearly a month to get an appointment. No one ever, and I mean ever, answers the phone. This is not a good branch to do business at. Their mortgage team is also basically helpless.

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  B G

  :: 10 April 2022 17:20:54

  Walked in for an appointment on the wrong date, but was quickly helped by Ruben who was able to find us someone to assist. Yesenia was also very helpful and took care of everything we needed. Thank you both for your excellent customer service!

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  Daniel F Evan

  :: 25 February 2022 21:50:30

  Oh open an account sure. 2 years after I've had this account. Here's my take on it. There absolutely bs when check depositing. Some times money is available the second of the deposit. Other times it has to wait a day. Others they for some reason wait weeks before giving you your money even though you have deposited checks from your job there for years and not one had bounced..... so yeah get plans to go to work, going out or have bills to pay. Chase says not there fault or cares less. Better not be living check to check because you'll end up paying late fees and/or being homeless. That isn't ok period. I've had to pay 100s this week in late fees over this issue. im closing my account and gonna go elsewhere.

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  Cheryl Jacquard

  :: 06 October 2021 15:12:42

  I’ve been a customer for over 20 years. Called this branch on a Wednesday because it is close to where I’m living now. They won’t answer the phone. I’ve been calling periodically all day to ask a simple question. What a shame that this “community” bank won’t even answer the phone. Made a decision - I’m closing my accounts after all these years and I will find a bank that values its customers. I will bet that they could care less which makes it so much easier to do so. Bye, bye.