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Willie Stargell Avenue, 94501, Alameda, Alameda County, US United States
contactos teléfono: +1 510-521-9080
sitio web: locator.chase.com
mapa e indicacionesLatitude: 37.7845414, Longitude: -122.2774538
Donna Davis
::7 ppl waiting in line. 1 bank teller. 2 ppl on lunch on the last Friday of the month. Worse experience ever. I understand ppl need to take lunch while working a 8 hr shift. 2 ppl should not take lunch at the same time if you are short staff. Spent 20 MINUTES IN LINE. It seems that the branches are on temporary hrs of 9 to 5. Most ppl get off at 5 pm and may not be able to get what they need during earlier times. Like this is crazy. Got a Hal of mind to simply close my accountsm
Alexandra Bradley
::Open 9-5pm or so the sign says. I got there at 4:51pm and the roll gate was already down and they're inside counting out their drawers. If you say you're open until 5pm, then stay open until 5pm and count out your drawers after you close. Apparently they don't get how retail works. Extremely frustrating. Four parties came in behind me and were also upset to find them closed early. Wonder if their district manager knows they are doing this.
Mira Serrill-Robins
::Chase commits serial fraud and has the worst customer service I’ve ever experienced. I spent 90 minutes in the phone with them and they told me I needed to come to a branch. I did that promptly, coming to this branch, on a weekday during business hours, and there was no banker working, only tellers, and I was told I needed a banker to do what they were supposed to be doing in the branch. This is a criminal organization.
Kimberly Alexander
::I went to chase bank upset about a situation I was going through So I had appointment to open a checking account that’s when I met the assistant Vice President of the bank I’m so impressed To be helped by the assistance Vice President!!! She was so Knowledgeable polite respectful honest trustworthy nice friendly and cool. I went in sad and left out the bank Happy in and with confidence I’m so happy I opened my checking account here her name is Minh Tran ask for Minh she’s the best!!
Luis Martinez
::There's Two (2) ATM Drive thru in this Chase. But one works. One has been broken for like the whole covid pandemic. I'm not sure if it was cus if traffic issues with in n out. But it's causing more lines in my personal opinion. Can it be fixed???