Chase Bank in New York

🕗 opening times

comments 5

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  Edwin Westbrook

  :: 15 May 2018 11:35:04

  If it was possible I'd give it 0 stars. This chase is the worst ever. Did not address my needs. I didn't have my card so i went to the teller and filled out a withdrawal form with my full account # and my NYS ID Driver's License. Lady tells me if i had my card I'd be able to go to the atm and withdraw money. MAKES ZERO SENSE. Went to a chase on Crossbay Blvd and they addressed my needs fully. I am disappointed as a customer and feel cheated. I'm not a complainer i never thought I'd ever have to do this but hey this is what happens when you have horrible tellers and management that don't know what they're doing.

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  Abraham Tax

  :: 09 May 2018 11:59:36

  Excelente servicio te atienden muy bien tienen a alguienque able español, un parqueo gratis Los empleados soy muy amables

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  Michael Rojas

  :: 02 April 2018 21:41:51

  Would give it a 5 but closes to early why not 10 or 9

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  Asim Riaz

  :: 08 June 2017 20:43:07

  -100⭐. O man my worst customer service experience at chase bank. Don't go to this branch unless you have A LOT of time to waste and I mean A LOT. Employees were chit chatting each other while customers were waiting for help. One employee who was supposed to be directing every customer to proper person for help was killing his time by trying to figure out something on chase mobile app but he was literally lost in it for more then good 15 mins. All the employees were pretending to be be busy but were doing nothing. Never going to this branch again.

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  C Alexis

  :: 15 February 2017 15:35:07

  Excellent staff, I have been banking here for years. The manager and the banking staff pleasant, professional and helpful. However, Chase inc. is trying to get everyone to use the machines instead of dealing with more tellers at most of their locations. I wish they would bring back the number of tellers they had over a year ago. I don't plan to use the machines and I am tired of the long lines when wanting to deposit a check. That issue of course has nothing to do with the staff. Some of the reviews below indicate that the staff are slow. The staff aren't slow there are just too few of them. Chase like many corporations are trying to automate everything so they won't have to pay a salary to a human being.