Chase Bank in Colorado Springs

🕗 opening times

comments 5

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  Sev Armstrong

  :: 15 April 2023 13:03:31

  Where is the zero stars option? Larry Toomey is actively using and abusing Anti-money Laundering policies and as a licensed financial professional myself, it's very clear he doesn't even understand how to align himself with those policies and procedures. He's in violation of the law by even simply telling an account holding customer their banking activity is "suspicious". Will be reporting him to the appropriate regulatory bodies and I would encourage anyone banking at this branch or institution to find elsewhere to do their business to avoid being subjected to Larry Toomey's ignorance and bigotry.

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  Joe Bono

  :: 14 April 2023 12:42:49

  if I could give zero stars, I would. Larry Toomey makes promises that they can’t keep, and gaslights customers while doing so. The bank withheld money and Larry couldn’t even provide a clear answer on why. Instead, Larry made false promises and painted the customer as a problem. Without Larry providing any real reason for withholding the money and dismissing the customer instead, it makes it clear this location is not welcoming to Black customers.

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  Kara Zehner

  :: 13 April 2023 17:38:26

  This Chase bank branch is unhelpful and rude. They withhold money for no reason. They don't help their customers. They are unkind and ignore clients. Larry Toomey gives promises and doesn't keep them and will ignore you when questioned. Do not recommend this branch or this person to work with.

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  Farley Mcdonough

  :: 30 September 2022 13:33:57

  I have been banking with Chase for 25 years and always get great service EXCEPT at this branch on Tejon in CS. They are rude and snotty. And they make mistakes but don’t own them and they Never answer the phone. Stay far away from this branch. Even the other branches say this branch is horrible.

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  Andrew Stoffel

  :: 27 January 2021 17:37:38

  I absolutely love my bank. They have always been super friendly to me, and have forgiven some of my times when I accidentally went slightly over what I had in my checking account. They are great at conversing kindly and politely with me when I need assistance. And there is a good amount of free parking just for the Chase bank customers here, no issues with dealing with parking meters.