Chase Bank in New York

🕗 opening times

comments 5

• en

  adkham abdujalilov

  :: 20 March 2018 14:50:52

  Best branch

• 

  CK 1011

  :: 23 October 2017 21:21:19

  (Great place for lollipops and cold water!)

• en

  P Lucas

  :: 28 February 2017 15:59:14

  Stood in line for 18 minutes on a Thursday afternoon around 3. There was one teller working, and she was not only slow but made errors with two of the six customers in front of me. Then she chatted for several minutes with the customer in front of me when the transaction was finished. When it was my turn, and I told her what I needed, in an extremely bored voice she said "Oh, you have to go into the back for that." and then looked around me and nodded at the next person in line. She never said she was sorry I had to wait, and she didn't bother to call one of the people in the back. She just didn't give a damn that I had unknowingly waited in the wrong line. When I walked away there were eight people in line. ONE teller working. I went around the corner to the somewhat tucked away banking section, which I had not noticed when I entered the bank, and stood there for about a minute. There were three people working and not one of them made eye contact with me. I then asked one of the people if he/she could help me, and was told--exact quote--"In a minute." Four minutes later I was asked to sit down. It took TWENTY-EIGHT minutes for two accounts to be closed and two cashier's checks printed. FIFTY ONE minutes to do something relatively simple. I now do all my banking at CapitalOne, which is just a block away. They have excellent customer service and better hours, too.

• en

  Matt Chinn

  :: 21 August 2015 17:34:25

  The crew at 390 Court are great. They helped me start my business 3 years ago and were there for me every step of the way for whatever I needed. Michael, Mohammed, and the rest of team get much love and respect.

• en

  DIANE DUNNE

  :: 13 January 2015 12:37:47

  Always a positive experience. The line is never long, tellers are fast. The back office people are efficient and friendly. It's always nice doing business where everybody knows your name...or at least recognizes your face.