Chase Bank in New York

🕗 opening times

comments 5

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  Renier Ravelo

  :: 03 March 2018 12:58:07

  The customer service is terrible, I went with my wife to change an account, there were two representatives at the entrance, and they were trying to refuse to attend us by asking a lot of questions, at last Dan Williams attended us, what a bad-mannered man, he looked at us from up and down, and constantly watching the clock, and hurried us with his eyes. It is not the correct way to treat bank customers. The worst thing is that he finished the process super fast and registered my name wrong, I had to go back to an agency to correct everything. If you have to do some process never go to this agency

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  Chong Lee

  :: 18 December 2017 09:19:02

  The teller was terrible this morning. I will never go back to that branch again.

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  Tetiana Zakrevska

  :: 07 December 2017 14:57:06

  Impossible to reach by phone. Tried for five business days in a row. If not the check mailed to that location, would have given up already. Most terrible service ever.

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  Stacey Jo

  :: 30 November 2017 17:44:27

  Best customer service. Banker Althea golden-brown she is awesome! Very impressive and helpful! I had to sign my lease and deposited my check from BOA to transfer the fund. The deposit was on hold by Chase back office and she explained to me why chase bank had to put it on hold. I was seriously considering to leave chase bank after having such a headache to deposit my own check but she helped me understand. She involved her manager and got it resolved. I am very impressed with her customer service and she tries to help customers as much as she can.

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  Pascal Fiorentino

  :: 14 August 2017 12:52:49

  The teller services are fine, but if you're waiting to speak with a representative, the wait can be very slow, and customers are not taken in the order they arrived. It was an aggravating process, and I left after waiting for 15 minutes, having seen newly arrived people being helped before me.