Chase Bank in New York

🕗 opening times

comments 3

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  Ethan Reich

  :: 17 March 2018 14:47:02

  I can’t even begin to say how frustrated I am with my experience here. I had over $2k worth of cash stolen from my bank account which Chase created claims for. Due to their fraud department’s utter sloppiness, they created multiple claims for the same transactions, and didn’t know which claim numbers were right and which ones were wrong. When I had the banker in this branch print out the affidavit form for what I was certain was the correct claim number and not the duplicate after getting that confirmation dozens of times, the fraud department told her that the duplicate claim was the correct one when I knew for a fact it wasn’t. The banker refused to believe me, rolled her eyes at me and refused to get the affidavit for the correct claim number. Chase ended up denying my claims and at the same time I was met with this awful attitude which is the last thing I needed. I was treated absolutely horribly and I am done banking with Chase for good after this

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  Harry T

  :: 14 June 2017 10:36:28

  Very friendly

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  Paul Lee

  :: 07 July 2015 12:42:11