Chase Bank in New York

🕗 opening times

comments 5

• 

  Victor Turcanu

  :: 16 March 2018 15:17:24

  Love this place. Very good customer service everything's done professionally. Always satisfied.

• 

  Michael Schaefer

  :: 04 December 2017 15:23:42

  Greeted promptly and courteously. Short wait to get to associate, Frank, who was genuine, helpful, and professional.

• en

  Johnny Lam

  :: 07 August 2016 20:19:48

  Tried to deposit some money in the ATM at this location. Machine took the money but the deposit did not go through in my account. Called customer service but was met with very incompetent worker who insisted that the information he needed to process my claim was on my receipt. Asked the man if the information he needed was on the actual terminal. He said no, but it actually was. Gave me an attitude problem about it when he realized this. Please invest in updated equipment that actually works and stop outsourcing customer service jobs to people in different countries that have no idea what the hell they are doing and could care less about what they are doing.

• 

  Bridget Killion

  :: 30 January 2015 15:24:29

  Talk to Michele Chung. I greatly distrust organizations like this, but speaking with her made this experience so much better. She was kind, funny, and spoke like she was an actual person speaking to another person, not a banking giant speaking to a lowly peasant. She was absolutely fantastic. I'll be back to see her again!

• 

  Aleksandar Stoianof

  :: 31 October 2014 12:45:08

  I think many publish bad reviews about the bank because those are the only experiences they care to review. Once the lady yelled at another lady in another chase for messing up my check deposit. That was cool.