Chase Bank in Paterson

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kommentare 5

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  abdallah ayyad

  :: 09 April 2018 19:53:45

  The worst one ,what a bank has a printer issue

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  Queen Bee

  :: 28 March 2018 09:38:03

  Customer service was horrible, no parking. And the representative was rude.

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  Ariel Irizarri

  :: 22 March 2018 10:53:35

  I am not satisfied with the pace of costumer service ive been waiting over 20 min to sit down with a rep this branch has 6 desk to sit wit costumers and only two reps working it is not fair for us costumers to wait so long. Need more employees

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  hiscrazy

  :: 01 July 2017 11:59:41

  Was told by customer service to visit this branch do to my card being closed because of fraudulent activity. I arrived at 10:30 is now 11:50 and still haven't being help by a personal banker why? because instead of following the sign-in list that everyone else signs to be service, they're taking people they personally know who just walking in the bank (no appointment). How do I know! Because I inform management of what I saw and she called one of the personal banker and he admitted that the person didn't have an appointment but that he was servicing the customer before which was a lie because I saw the customer walk in the door and was waiting with the other customers. He basically tried to make it seem like a lier. I wasn't the only customer who noticed what was going on.. First was giving the run around for the coupon when you first open the account a set up direct deposit and receive the ($200) and than basically accused of being lier. Waited 1 hour and 22 minutes before being assisted with only 9 people infront of me. Honestly considering closing my account. Horrible customer service. Now I'm late to work just check the cameras..

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  Yanet Burgos

  :: 11 January 2017 10:19:27

  I just don't understand how they have like 2 people working knowing fully well how busy this location gets. There would always be a huge line. Takes over an hour to talk to someone