Chase Bank in Orange

🕗 opening times

comments 5

• en

  Ramiro Figueroa

  :: 06 February 2018 20:27:17

  Brian T. You Rock 🎸 when your co worker were sluggish you strived thru helped me open a checking and saving account.😎

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  Everyday WeWin

  :: 05 December 2017 21:13:11

  Would have gave this place a four star rating at least but let me start with the service from beginning to end. The bank tellers at the front windows were very helpful and professional ; one was Rochelle and another young lady. I went into the bank asking a bevy if questions which they were quick to answer about opening a new account. Even when they didn’t know they were professional about getting me one of the bankers that were about to further address my questions and concerns. Rochelle got me signed in on the waiting list, even offered coffee and water. Once I sat down there was some one signed in ahead of me which was assisted quickly. Then one of the “managers” (Sarah) came over to the waiting area walked right pass me and their sign in sheet to ask some other random lady that was across the whole waiting area did she need help or assistance. The lady had not signed and did not need help. Then the manager backed tracked to ask me if I need help. As a potential new client for the bank I was kind of wondering why she past me to address some older looking lady before addressing me? Was it my hoodie, sneakers, jeans, I looked young or something else either way it made me want to get up and leave to not open anything with the bank because of the Sarah, but approach to clients. If Sarah was the first and last person I had to interact with at this bank for me personally I would recommend anyone go here based off that one 10 second interaction. Your a manager and should know how to appropriately interact and address clients as they come in. USE THE SIGN IN SHEET THATS WHY ITS THERE! After all this I stayed because I understand business is more important than feelings sometimes and not to act off of emotion. A little bit later Evan came out to assist me, I told him what I was looking for and what I wanted to do and he had the answer to everything. It was a smooth and and seemingly easy process for him to set me up with a new account. Evan was very professional, quick and knowledgeable on what he was doing.

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  Levon Karagozian

  :: 05 October 2017 00:51:02

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  Kimberly Gutierrez

  :: 04 April 2016 00:13:27

  Very nice employees!

• en

  L 88

  :: 10 December 2015 13:23:35

  Lost a check