Chase Bank in National City

🕗 opening times

comments 5

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  David Gamez

  :: 30 March 2023 16:28:38

  The security guard provides better customer service than the actual bank employees. I tend to avoid this location.

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  Tony Perez

  :: 27 February 2023 16:25:51

  If your going to have people wait longer that an 90 minutes you need to have a restroom available. Thanks chase bank for having me pee behind a dumpster. It was a fantastic experience.

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  Valerie Perez

  :: 27 December 2022 00:02:07

  Unsafe location!!!! ALMOST ROBBED !! I went to deposit cash from the chase ATM and I when I looked to my left there was a white truck with two Mexican men , around 25 years old, staring at me and parking at an unusual spot. They were parked next to the front doors of the bank which was odd because the bank was closed besides the ATMs. I was the only one using an ATM and they wouldn't stop staring at me so I immediately went inside my car. The exact minute I drove off, I saw them driving off as well. It was very obvious their intentions were to rob me or another chase customer.

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  Ari Lopez

  :: 29 October 2022 17:38:05

  There is no money in the atms. They gave everyone a paper saying to call a number, they subtract what you requested to withdraw from your account, and you don’t even get the cash. They gave people ripped dollar bills from the atm too.

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  Randi Castle

  :: 07 October 2022 17:15:47

  My wallet was stolen and I had to replace my cards and change account numbers. At first I was upset because the lady at the front told me they do not accept walk ins. After calling in to corporate , I was told yes they do in fact accept walk ins. I went back and I met Cici, who was a wonderful caring banker. She was extremely polite and was able to expedite my need to the manager immediately. Julie, the Branch Manager went above and beyond to help me expedite what needed to be done to secure my accounts from fraud. She also helped set up new accounts and was able to advise me on some financial items for my 8 year old. I was disappointed at first, but they made it right and I was very happy about that. Thanks Julie and Cici for helping me!