Capital One Bank in Colleyville

🕗 opening times

comments 5

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  BMW DK

  :: 30 March 2018 17:06:13

  Bad people here work in the bank

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  david otto

  :: 04 October 2017 09:09:21

  Since the little road location closed down which was 5 min from home I chose this location since its 15 min from work, I've always had a great experience with both capital one locations and capital one in general, great customer service, keep up the good work guys

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  CellElectronix, LLC

  :: 14 April 2017 14:16:02

  The entire staff is wonderful. If you are polite to them, they are polite to you. Extremely professional, and speedy service. Truly an asset to Capital One.

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  Clevin Bell

  :: 15 October 2016 12:53:36

  I went into the branch with a friend to cash a check. Now just like I read on other reviews we called ahead of time before driving 30mins and was told that it would be no problem. When we got there there was nothing but excuses as to why they couldn't do anything. They made me feel as if they were unwilling to help. Gail Rigsby is the most disrespectful person at the location. I was appalled when as I was there she started talking bad about us under her breath in front of us. Worst part about it is we were actually getting ready to open an account there, but after the extremely poor customer service I'm glad that we dodged that bullet. I've never been so greatly disrespected by someone in a professional setting ever in life. I will never go to this location again.

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  Nickolas James

  :: 15 October 2016 12:31:03

  The branch manager Gail was so rude and disrespectful. I tried to cash a payroll check and was told I couldn't even though the check was a capital one account. When i was explaining my situation to another employee Carolynn, Gail was in the background saying things under her breathe. I never felt so disrespected in my life and I absolutely feel like it's because I'm black and the amount on the check was high. I will never get a capital one account!!!!!!!!!