Capital One Bank in New York

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comments 5

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  Ramon Flores

  :: 17 April 2017 19:08:11

  Muy bueno buen servicio y amabilidad sus personal es excelente.....

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  mauricio donaldson

  :: 29 August 2016 21:15:20

  This is the best example of modern day ghetto banking service. Unkept intern tellers,bankers with an attitude, cannot be bothered bankers make you wait for hours. All In a hurry to get home like Alexandria the banker left to close .who had time to tell me why it was time to leave . As were the rest of bankers bosting of where they had to go. A client who was a victim of bank fraud was just not important. Customer service does not exist. I prefer and would recomend to anyone that has to use Capitalone to go downtown for service . This is the tale of two cities avoid the branch at 125 st at all cost. If you can not move to another banking company.

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  Eric Reed

  :: 04 August 2016 13:53:17

  All I can say is STAY AWAY from Capitol One. Seriously, stay away from this bank. I am a new small business owner and I am woefully regretting my decision to open my business account with Capitol One. Long story short... The bank mistakenly withdrew $20,000 from my business account. They admitted it was their error and they refuse to return the money. I repeatedly have called and spoken to numerous individuals and I am getting nowhere. No one knows anything however they acknowledge that the money should not have been taken. I will not name names although I am tempted to do so but I will say it was the branch manager that was responsible for the error and for some reason refuses to take my call. $20,000 may not seem like a lot for Capitol One but for a small business owner it's the difference between being able to stay open or close my shop.

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  Jonathan Simmons

  :: 10 May 2016 17:31:26

  Fast and friendly service. Seriously. I came in and it was the first time in a bank that I can truly say I came in and out and did exactly what I needed to do without any run around.

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  Viomik Nunez

  :: 09 April 2016 14:47:36

  I Come here all the time. Had an emergency and needed to withdraw some money. They all know who I am. I had lost my ID and showed them a picture of it in case they needed my ID number. Brought all my credit and debit cards plus whatever info they wanted me to confirm. They did not want to release the money although I come here a few times a week every week. Saturday 4/9/16.