Capital One Bank en Bowie

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comentarios 5

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  Ermie De Dios

  :: 16 May 2022 11:35:46

  I’m been with Capital One,since 1995, really like them when it comes to customer service, but this morning when I call the bank to help me about EFT, keep on telling me it’s not there fault that the funds is not there , but can you just make feel that you’re going to help me, not hanging out,very rude, so disappointed, branch in Bowie.

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  Antonio Brown

  :: 08 April 2022 14:49:46

  They missed out on a business account! I made an appointment to open a business account with the online, showed and they were clueless about the appointment. Then I had certificates of good standing from both the home state of Ga and Md along with the articles of incorporation and the SS4 IRS form. She said she couldn't take the documents I brought to open the account because I didn't have the return letter from the IRS with the EIN on it. Apparently the number I have on the SS4 with both certificates and the articles of incorporation wasn't enough to verify the business. AND it's DBE/MBE certified!! CLUELESS!!! I'm going to Truist, never had to worry about such processes.

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  Daryl Taylor

  :: 28 January 2022 13:45:12

  I have observed Capital One closing a number of their facilities throughout PG County. It's time for me to find another bank. I would expect others within the county to do the same, close you accounts

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  Thy Tran

  :: 05 December 2021 13:22:58

  Line always long, especially Saturday morning and weekdays lunch and b4 closing time. ATM machines broke down too often, the drive-through ones are most frequently. I experienced AMT machine swallowing deposit money first time in my life here. Staffs inside said they could do nothing about it, I just have wait for whoever tasked of processing claims, despite that I told them I have bills to pay. I waited for 6 weeks b4 seeing the amount back to me. Staffs are nice and helpful. But this location seriously need to step up their game to hire more people for busy hours and replace AMT machines for everyone’s sake. Your members entrust you with their money - Treat them right n don’t waste their time. You don’t want them to choose another bank when they get sick enough of frequent inconvenience.

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  Peter Waugh

  :: 02 May 2018 04:10:49

  This is a good bank branch. Expect it to be kind of loud in there, and it's got people in it(but they move the line real good). The good thing about it is they'll accept silly things like you want to buy rolls of half dollars or nickels, and they can deposit your check if you don't want to do it online. If your account is online, or if it is opened at a bank, enjoy coming here to buy coins or deposit checks or withdraw cash or whatever it is you do. A banky bank.