Cactus RV Center LLC in Phoenix

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comments 5

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  Jay Hague

  :: 22 May 2018 23:30:14

  I spoke with Scott who claims to be the owner. I contacted him via email from a boat for sale post he had up. I had a few questions in regards to the boat such as how many hours it had and what the total out the door price would be. Told him I had cash and wanted to come out to look at it, but had a few questions before making the drive out. His response was "I don't like email" Then quickly followed up with a second email saying " use a phone". Well if he didn't want people to email then maybe he shouldn't have included his email in the ad! When I respond back explaining I am at work and cant call today, he continues to type novels...yet he says he doesn't like to email? He wasted more time in his follow up emails jibber jabbing about how he doesn't like emails and in the process didn't answer any of the questions I had about this boat he is trying to sell. He then tells me I am a pain in the a** and he could careless if he loses my business. Tells me I am an idiot and that he doesn't need my money. Well then sir, you just lost my business! Based on the other reviews I am finding online...it sounds like this guy is a con and is terrible at customer service so maybe his piss attitude was a blessing in disguise.

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  Darin Benton

  :: 08 February 2018 01:36:33

  Scott is a con artist. Don’t waste your money on this thief. Not only is he a liar, but goes out of his way to screw unsuspecting consumers. Spend your hard earned dollars at a well deserving dealership and leave this con artist alone. Check out Scott horrible reputation. You have been warned.

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  Valerie True

  :: 02 August 2017 14:59:13

  This place is horrible to buy anything from. We went to Phoenix to visit family happened to run across a boat there that we were interested in buying. Got a hold of Scott, went and seen it. We got a price got the loan, went to Phoenix to pick it up. In the ad it told us it had a cockpit cover and a boat cover neither was there we asked about it, he told us he would get us a boat cover. Us living in Las Vegas, we are very much into covering your boat in this heat, so we told him we were going to bother him till we got it. We bought our boat April 1st. Every week we would ask him where it was and always another excuse of why we didn't have it. In the mean time we still haven't received any of our paperwork to go get the boat registered. He tells us I will send the paperwork when I send the cover. I told him No we want it now. Then we get the paperwork to register, now the check is the incorrect amount for taxes. So we have to wait for another one. Then we had to pay more because now we are paying penalty fees for late registration because it is now over 30 days late. We asked for him to pay the late fees. But nothing. He is horrible at customer service. I would not recommend this place to anyone. Stay as far away as you can and go somewhere else that appreciates your business. We love our boat but we went through too much grief and hassle to be able to use it. Scott you need to take a course in customer service and know the laws and what you are doing when you are selling something. And make sure before you sell, what you are advertising is actually there, and registration laws in different states. 30 Days not 2 months.

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  Tim Kelly

  :: 15 March 2017 21:39:39

  Best riged Pontoon Boats in all of Arizona.

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  Randee Smith

  :: 25 February 2017 01:29:13

  Scott was fantastic to work with! He was very responsive, he even drove the boat hours to meet us! The pictures of the boat on the website were exactly what we saw in person. i couldn't recommend them more!