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1010, Webster Street, 77002, Houston, Harris County, US Estados Unidos
contacts phone: +1 713-659-2513
website: www.budget.com
larger map & directionsLatitude: 29.747399, Longitude: -95.371451
Wendy Lincoln
::Paula is an angel. I was with my parents in Houston having a rental car booked with Enterprise and refused my debit card and my credit card. My dad has cancer and we had an appt with MD Anderson the next morning and was having to drive back to Florida the next day. Upset, I went into Budget. I was met with a smile and Paula put me in a car they needed to be taken back to Florida. I will never forget the kindness she showed to me. Budget is my new rental company and I would avoid Enterprise across the street. They are the rudest unfriendly people I ever met.
Derrick Balser
::This was my third time renting with budget and as with the previous times I was extremely happy with them. The car was a newer chevy Malibu and it was in very good condition. The staff was also very friendly. Two tips for future renters. 1) Try to pick up your rental at a satellite office instead of the airport if you can. We save over $75 this way on the rental and according to the staff you typically will save when don't pick it up at the airport. 2) DO NOT WALK TO THIS LOCATION. While the staff was very friendly and the building was secure it was in a very sketchy part of town. I recommend a cab or Uber to drop you off just to be safe.
Mr Tejano
::The only complaint is I couldn’t get them to answer the phone. I don’t like talking to recordings over the phone. But everything else was great. By the way, the recording was a good and easy recording to deal with compared to other recording of other vendors. But still would had preferred to deal with a real person over the phone. Deserves more than 5 stars, I give them a 9 from 1 to 0.
Bruce Robertson
::I strongly recommend this location. I have been coming to this one for 4 years and assure you that you won't find a more client-focused team than the people at this location. Gina and her folks are pleasant and helpful and do everything they can to get you in and out as quickly as possible. My experiences in the more than a dozen cars I have rented here have been nothing but fair pricing and better value and service than the price I actually paid.
Laura BG
::Entregaron el auto casi 2 horas después xq no tenÃan GPS disponible. No estaba bien limpio. El auto trabajó bien. La señora que me entregó el auto fue amable, pero, al devolverlo, la encargada que estaba no fue nada amable, no quiso explicar claramente lo que le pregunté, hasta se burló. Si se paga refill de combustible, te cobran igual tanque lleno aunque gastes la mitad. Ojalá mejoren la atención y respeten a los clientes, extranjeros o no.