closed
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1201, Connecticut Avenue Northwest, 20036, Washington, US United States
contacts phone: +1 202-659-4650
website: www.brooksbrothers.com
larger map & directionsLatitude: 38.9059185, Longitude: -77.040884
Andres Mendoza
::Nice store with nice quality clothing. Employees are always super friendly and super helpful
Meghan Brumbley
::This place is always great. My fiance gets 90% of his clothes here because the service and quality is always amazing.
DH CHAN
::Brooks Brothers have good quality products, but I find this particular store has pretty low bar customer service. After shopping here a couple times, and I find myself agree with some of the previous reviews. Some of the sales associates are very snobbish, and would provide their service based on your appearance.
Nate Bolduc
::I have been in the store a few times. No one has ever greeted me or even looked in my direction. Update: I have gone in dressed for work and got a much better response. But still...don't discriminate based on appearance.
Jeff Beck
::I don't normally write reviews, but I saw several for this location indicating that sales staff ignore you, or are only interested in you if you are buying something. I went in this past weekend and spoke with Linda and found the opposite to be true. She greeted me as soon as I walked in, showed me the item I was looking for. It didn't fit in the size I asked and she grabbed two other sizes to try on. Unfortunately, they didn't fit either but she didn't try to trick me into buying it anyway or force me into a song and dance where she grabbed other things that I didn't want to see. Just gave me her card and let me know if I ever needed anything to reach out. This isn't the closest Brooks to me, but it will be one one I go to moving forward.