Brookdale Family Care Center in New York

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comments 5

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  Shamone Jordan

  :: 24 October 2017 19:45:55

  I give my doctor 5 stars and his staff in the back.. I complaint twice about the front staff that deals with check-in. Today the lady was RUDE!

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  Kathy Ray

  :: 27 September 2017 12:16:31

  As a new patient I haven't even been able to schedule an appointment to even see them. They literally never answer the phone and if you do happen by the grace of god to get someone on the phone expect to hear "please hold" before you can even say hi, followed by literally up to 30 minutes of holding IF they ever even pick up afterwards (not joking I just watched the timer go by and I've had to hang up because you will literally never stop holding. Needless to say I will be changing doctors. I 100% garentuee that you will get better service and care at any other random emergency room, but they clearly don't care here. Listen to all the other reviews, just stay away from this place.

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  Carokyn Reese

  :: 10 January 2017 09:14:41

  I give 4 stars as far as the care with my Dr Other then that the service is very very slow And the phones aren't hardly answered, but when I leave a message to hey have returned it every time, I don't like the fact that after you go thru a long wait to see the Dr, you shouldn't have to get back on the same line leaving for an appt, they could use help with that, but other than that I'm very pleased.

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  Alicia Nicholson

  :: 03 January 2017 00:46:59

  I can't ever make an appointment because They never answer the phone! I always have to walk in to get an appointment! Their secretary's are extremely rude especially whenever they do pick u the phone! But my medical doctor Dr. Pimsler is awesome there

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  Penelope Thomas

  :: 09 November 2016 11:24:18

  This clinic is under staffs and waste of time. I am here since 9:15am and now after 11am still waiting just have some blood taken. I always have wait a long time every time I bring my daughter. That why I no longer come here. I bring my daughter because she love her Doctor. This is ridiculous seevice. People need to find other service this clinic don't care about us.