Brio Italian Grille i Newport

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kommentar 5

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  Crystal Hillis

  :: 18 May 2023 08:01:46

  Very upset and disappointed, I made reservations for Mother’s Day at 6 pm, I was excited to try a new restaurant and wanted to treat my mom and mother in law to dinner, we got there 15 minutes early and was told that they overbooked on reservations and we would have to wait 45 minutes. We waited 45 minutes and I came back inside and was told that if we wanted to be seated right away that we would have to eat outside and we didn’t want to eat outside so they had us wait another 30 minutes. We finally get seated at 7:30, our silverware was dirty, we ordered our food and didn’t get our food for another hour. Finally got our food at 8:30pm and all of it was cold. At that point we had waited 2 and a half hours to eat and we’re all starving so we just dealt with it being cold, It definitely ruined my Mother’s Day.

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  PerspectiveZ Creative

  :: 26 March 2023 10:48:01

  Perhaps it was an off night but nothing seemed to have worked. The peach sangria was a flavored Sprite with zero Schnapps or fruit, chicken tough, and pasta was bland. They took the drink back and replaced it with an OK Moscato but all in all it was mediocre at best. Service was good and ambiance was an expected upscale-chain Italian. Value was ok but again, food wasn't so not much of a memorable experience for the price.

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  Rebecca Dennis

  :: 01 January 2023 20:33:41

  Food was okay. Service was really good. My husband's lamb chops were seasoned well, but they were small. My salmon was a bit chard on the sides. My daughter's pizza was nothing but too much cheese. My son's chicken fingers were salty. I had to ask for soap in the women's restroom. My long island iced tea was wonderful! Carpet is filthy.

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  Joe Brooks

  :: 11 July 2022 01:03:42

  Loved both the ambience and the food. Feels a little upscale and nice. The prices are a little higher than what I usually pay but not prohibitive, and in-line with the quality of the food. The only negative I could think of is that the noise from conversations of the patrons did get a little loud. Maybe a little sound dampening would make it easier to have dinner conversations. But the food is well prepared and delicious and worth putting up with a little noise.

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  Rachel Napoleon

  :: 13 April 2022 18:27:47

  I was in town for a conference and have wanted to try this place for a few years . The food here was amazing! The problem ...was told when we called to make a reservation, they said they weren't taking them, but that we could be put on a wait list. Okay no problem. When we show up, we find out that indeed they took reservations, but just not for our party. Group after group of people were seated before us and when we went to ask how much longer we were literally talked down to by management. Completely unacceptable. When we were finally seated, albeit two hours of waiting past our time that they told us, we were ignored by the wait staff. Now I can say that they were busy, but still. I had to go to the bar and get straws because the waiter said they didn't have anymore. I even had to grab limes from the bar as our server told us there were no lemons and after asking for limes he didn't return. When our food came out, again the food was delicious, one of our party is unable to eat sausage. She asked for plain spaghetti and a beef sauce, she got spaghetti and a beef and sausage sauce. She wasn't able to eat any of her meal but still got charged for it! I'm sorry that's just unacceptable. When we were done our server split our checks accordingly, we had a party of nine, and all of a sudden was super nice and attentive to us. Overall I was disappointed in the way we were treated. But I have to give a shout out to the guys at the bar! They absolutely rocked and made the best lemon drop shots I've ever had!!! I would love to try this place again, but it will be awhile before I do.