Bright Now! Dental & Orthodontics in Costa Mesa

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comments 5

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  92_Andre3k Ram

  :: 13 April 2023 09:19:52

  Had a filling come out and was painful. Went to Bright now, and had an alright experience up until they started sending me the remainder of the bill that my insurance was trying to cover 50/50. Of course, they didn't notify me till I paid my half. I ended up paying the whole cost of $2k, all because Bright now didn't want to comply with my insurance company and all they were asking for was the X-ray pictures they took for proof of bone loss on the tooth they worked on. I do not recommend it if you don't like dealing with poor customer service, billing dept, and collections.

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  Davis Davis

  :: 02 February 2023 01:27:19

  Today 02/01 I took my daughter to this place for checking her tooth because she had tooth ache. This office is terrible, they gave us a pre bill and told us that we have to pay $250 for the cleaning. They said the insurance only cover normal cleaning. We refused to pay $250 and only want my daughter has the normal cleaning. From that moment they completely turned 360 degrees and not happy because we don’t want to pay them that extra $250. So after 5 min they said all done to clean my daughter teeth. My daughter went home with gum bleed and hurt. We will never come to this office and don’t recommend other parent to take their kids or themselves to have dental service at this Location.If I have a choice I would give them 0 star. 😡😡😡

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  Daniel Braga

  :: 02 January 2023 11:18:50

  All they want is your money. If you are insured for preventive maintenance, they'll come up with all kinds of excuses to charge you $60-70 for some extra unnecessary treatment. If you don't accept? They'll be very rude and provide a poor service. How do I know they recommend services you don't need? I just went to another clinic at Newport Beach and they said my teeth and gum were perfect, and did not need extra fluoride or whatever they were suggesting. RUN AWAY!!!

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  Erika Andrews

  :: 21 December 2022 13:13:13

  The experience took way too long - told me to come 2 hours earlier for my appointment because of a doctor emergency. By the time I met the hygienist it was my original appointment time and I never say a doctor. They tried to upsell me with all this extra bull and seemed upset when I told her no. The hygienist seemed rushed and overworked. She didn’t even get the back teeth - honestly I could have brushed my teeth myself a hell of a lot better. They used this very loud wining plaque remover that exasperated my tinnitus. I’ve only ever had dentist use manual tools and you can feel a deep clean. This place is a joke.

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  Julie Samuelson

  :: 14 December 2022 11:50:05

  This was my first visit. Everyone was super nice and attentive. The dentist gave me all the options and helped me choose the best one. Then went right to work. I had 10 teeth pulled for dentures. Dr. was great. Did them all at once, not multiple visits. Overall a great experience.