Black Swan in New York

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comments 5

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  Dylan James

  :: 08 May 2018 15:31:11

  It takes a lot for me to give a negative review. I work in the industry and I’m very understanding with most things. I believe this place has the potential to be really great! They have awesome drinks specials, and they do brunch every day. The space is rustic and well decorated, and there is a back patio that has a few tables and it brings a lot of wonderful natural light. We ordered wings which never came out and the waitress, who I want to mention was very nice, admittedly forgot, which was a little disappointing since we were the only customers not sitting at the bar. I ordered the steak and eggs and my girlfriend ordered a burger. We both ordered medium rare. It took much longer than it should’ve and we found out why. Mine came out medium-well to well done, and the burger was the most well-done it could be without burning it completely. I don’t write bad reviews for any other reason but to maybe shed light. I’d love this to be a place I could call a regular spot. While environment and service are definitely important, none of it matters if the food isn’t up to par.

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  Adam Roberts

  :: 30 March 2018 19:44:14

  Food is delicious! Unfortunately, there's a serious staffing issue. The waitress was short with us, but she said she was the only one there and had to handle the whole bar and dining room! I feel for her, but I think there's a systemic problem because I've had below average service every time I've been in. I will be happy to return if the poor service can be resolved.

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  Ann Harkless

  :: 11 March 2018 22:13:59

  “ I came in here after work With a Few co workers and as packed as it was... Cody the Bartender Still Acknowledged Us and Got us a Drink and catered to us as we waited for a seat at the bar.. we didn’t even need a seat.. he came out side the bar to deliver and make sure everything was great! We will be back Cody wody!

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  Volcanic Butterfly

  :: 01 February 2018 06:01:01

  THE FRENCH TOAST IS IT! Our bookclub held a monthly meeting here, on the recommendation of a member. Lou was our server that Sat. afternoon , and he skillfully handled our group of 10. There's a well-stocked bar in front, immaculate bathrooms in the middle, and all variations of seating in the back. Did I mention the fluffy, French toast that you could eat without toppings, it was so good?! The menu is varied, the $15 p/p unlimited brunch drinks were well flavored and strong enough. The ambience encourages conversation due to subdued lighting, upbeat, not-too-loud music, and the seating plan. Oh, and the French toast! (Friends said the wings and burgers were fine, but I lost my mind on the French toast, and didn't venture.) Check them out, and ask for Lou.

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  YAMILKA BRYANT

  :: 05 January 2018 21:30:29

  I’ve been here countless times and it’s pretty much a hit or miss. It all depends on who the cook is and who your server is. They change their staff so much that I believe its the reason why their service and food is so inconsistent. The one thing I will say is that their drinks and food when they have the good staff and the Mac and Cheese is to die for! Their wings taste like vinegar again, depending on the staff. And their drinks are like juice at times. Their fries are really good and I also love that they have good prices on their happy hours. If you go when they have a decent staff, you won’t regret it. But, most of the time the taste and drinks are absolutely lacking.