Big O Tires in Brea

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kommentare 5

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  marah Otoo

  :: 26 March 2018 18:56:56

  I normally don’t come to this location because I live 40 mins away. I happened to be in town and needed an oil change. The wait time at this place is usually pretty long when I come in. I got the oil change and was told I needed new break pads so I had that done as well. When I drove my car home I noticed my breaks started screeching. I called the shop and they told me to come down and take a look. I drove 40 minutes again and waited a long time only to be told the only thing they could do was shave down the routers. They did that and I was happy from the service. When I drove it home again it was starting to screech still and if anything was worse. I called and was told to bring it in again(another 40min trip). This time I was there from 11am to 2pm and they still didn’t check the breaks so I told them to just take the car down. This will definitely be my last time coming to this location. I was extremely shocked by the service I received following up to that day and my breaks still sound horrible.

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  Mona Newton

  :: 29 January 2018 19:30:51

  Polite, courteous, friendly. A pleasant experience.

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  Chandler Cruz

  :: 03 January 2018 23:31:38

  Staff is friendly and accommodating. They will work with you to try to get you the best price. The tires I ordered arrived a little later than expected, but I was getting a deal with good people so it evens out. Try to get here when it's not busy, or you might have to wait a bit.

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  David Gomez

  :: 27 December 2017 21:02:51

  I own a 2006 chevy 2500 HD crew cab long bed. I took my truck in to have the steering box replaced and when i picked it up i ask Tom the assistant manager, if they did a alignment job and he said no because my truckwas too long for their rack. I asked him what about the numerous other times i've paid for an alignment. He said that they just eyeballed it. So if you own a fullsize truck dont go there for a alignment and if you had your fullsize truck align there you got robbed.

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  Eva E

  :: 17 October 2017 14:09:48

  Thank you everyone... for accommodating me just before closing...on a Friday at that! A low tire pressure warning light led me to your shop. I was still concerned after your technician put air in it, and he put my mind at ease by taking the time to check for a leak, which he found was caused by the valve being damaged. Well worth the $10 spent. Thanks again guys!