Big O Tires in Aurora

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comments 5

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  Kill Killer

  :: 27 April 2018 15:09:10

  I came in to get my car worked on and David Martinez and the the tall guy think his name is will and Matt Hoover are great so much help got my car in in a timely manner and did such great work I will be sure to come back every time

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  Dale Epps

  :: 23 April 2018 10:05:38

  David Martinez and staff very helpful. 3rd time here and always great service with this location. Keep up the great customer service and personality.

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  David Mastroianna

  :: 18 April 2018 10:20:56

  Always great service. David Martinez is always helpful and works toward quick and complete satisfaction. He understands the value of my time and money.

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  Jennifer Kerschner

  :: 14 March 2018 15:05:33

  I dropped me truck off thinking I only needed the window regulator/motor changed, oil changed, and transmission fluid flush done. They called back as promised with a negotiated part on the regulator cheaper than before by negotiation. They also found a leak from my thermostat. They worked with me on my budget, applied discounts where they could, and took care of it for me. I am so grateful for everything they have done. Great people, great customer service! Last month I went in thinking I needed 1 tire changed (flat). Well they took a look at all 4 and found it strangely unusal about their tread differences. Turns out I had 2 on the verge of being bad and 1 actually good. They replaced all 4 and even put the good tire on my spare for me (i have a full size spare)! Again great people, great customer service!

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  Luke Kavka

  :: 29 January 2018 15:58:22

  *Update 1/29/18* Went back again to get some old tires removed from a set of rims I wanted to keep. David and his team were great to work with, everyone was very helpful and polite. They had me in and out in minutes and took care of everything I wanted at a great price. They're going to be my go-to guys now for tires and other things I can't do myself. *Previous review* I'll probably use them again. I came here on Saturday to get new tires installed on my Bronco. First the good: They were able to get me in at noon on a Saturday with no appointment and get started within 15 minutes of my arrival. From start to finish it took less than an hour to get 5 tires installed and balanced and get a free alignment check. That's pretty impressive compared to some places I've been (Mr. Tire, Walmart, Sam's Club). They were able to remove a lug nut lock that I didn't have the key for from my spare tire at no charge. All of the staff I talked to were polite, helpful, and friendly. The whole area is clean and looks well cared for with a decent waiting area. Prices are pretty good, about $15 /each to mount and balance tires I brought in myself, install new valve stems and dispose of the old tires. The not-so-good: One of the wheel center covers was installed incorrectly and was missing one of the screws. I didn't even think it was possible to install it wrong since you have to line up 3 unevenly spaced holes to install the screws, but they managed. I fixed it but now I'm missing the 3rd screw. Overall I'm fairly satisfied with their service, especially how quickly they were able to get me taken care of, but when it came to the little details like the wheel center, they missed their chance to really impress me.