BCC Beauty Salon in Bethesda

🕗 opening times

comments 5

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  Laurie Brodsky

  :: 10 February 2018 12:51:40

  Unfortunately I went in expecting more. Not even a phone call ahead of time to warm me they were running over an hour late?! There is only one lady doing nails which makes it very difficult to get an appointment. Left without getting my nails done because I simply did not have the time or desire to wait. Will never go back.

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  de .g

  :: 25 November 2017 16:35:24

  I was a group on customer , work is good but the store manager is very rude , after service they charged me double the amount of group on price. They didnot give explanation why they charged , they say you need to pay. Cheaters.

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  Elana Reman

  :: 25 March 2017 18:44:21

  If I could give them zero stars, I would. I called trying to schedule my service and I have never had a worse customer service experience. They also have incredibly limited hours. If you work 9-5 or longer hours, like a normal person, you will never be able to get service here. They told me they were booked for the next 5 Saturdays, until the Groupon expired, and don't bother working Sunday. It's a salon and spa--weekends are the only time working people can get services! If they do Groupon services, they are obligated to make sure they can accommodate all customers, and they clearly cannot. I have bought 10+ Groupon massages and never had this problem. Oh, and then she hung up on me! I was literally neer able to schedule my massage WHICH I ALREADY PAID FOR. How such rude people can run a spa that is supposed to help customers relax is truly inconceivable. This is a lazy, rude, salon that has no interest in pleasing customers.

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  Alexandre Delacotte

  :: 23 January 2017 16:12:47

  Used my Groupon 1 hr deep tissue massage, very professional, very clean. Courteous staff, massage was intense as described buy well worth it, will probably come back for more massages

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  Arturo Cubillos

  :: 03 August 2016 13:08:22

  Terrible COSTUMER SERVICE !!!! I bought for my wife a bonus for this SPA on May, 2016. And I have been trying to make an appointment since June, 2016. But, they never answer the phone, when you leave a message they never ever called you back, they do not open on Sundays and finally when I got an answer the answer was: “we only have available appointments until 7 weeks", and any chance to deal with them. But, that is not the worse part, the lady that is in the phone she is COMPLETELY RUDE and she has not idea how to treat people. I hope you fine somebody that can give to your customers a better service.