Bank of America (with Drive-thru ATM) in Bayonne

🕗 opening times

comments 5

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  Rosemary Patella

  :: 07 February 2023 01:15:05

  Carol the manager at Bank Of America located at 701 Broadway, Bayonne NJ, Is Fantastic!! I could not believe the warm welcome I received from Carol, when I walked in the bank. Carol was helpful, pleasant, and very informative. I strongly recommend Carol and Bank Of America to handle all your affairs. So very pleased with Carol. Thank You Carol For Making Me Feel Like Family, And Very Very Welcomed at Bank Of America. What Great Customer Service Carol Has. Thanks Again

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  Retonya Flowers

  :: 27 January 2023 13:11:56

  This review is specifically for the woman named Carol. I went there to fax a document. This woman greeted and sincerely helped the woman in front of me. When it was my turn, she not only helped me right away, she literally asked me for my phone number so she could call me when it went through, because I decided to leave before receiving confirmation. I was totally shocked when she actually called to tell me the fax went through. Carol had such a lovely demeanor about her and I am so glad for this encounter. She went above and beyond and I appreciate her for that. Thanks again Carol.

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  njfirearms

  :: 27 December 2022 12:49:36

  I deposited $700 cash at the drive through ATM, the machine malfunctioned and took my money but then seemed to reboot to the home screen, gave me card and a receipt with a QR code. I called the number on the ATM and spoke to a representative, gave him the ATM number. He told me that i could leave and gave me a claim number. Monday was day after Xmas so I called claims today, good thing i did because the person I spoke to on Friday did not properly file the claim. After refiling the claim they said that it could take up to 45 days for them to decide whether to honor the claim. I told him that this was unacceptable and I was ultimately told by Bank of América that I agreed to those terms, it is in the agreement and I should have read the agreement. I replied that I trusted BofA to do the right thing, when my customers give me money, I provide service, and if I make an error, I fix it, right away. "Will that be all?" was the reply from Bank of America, Yes, that will be all. I will be going to another bank.

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  Michele

  :: 21 June 2022 13:00:34

  This may be the worst Bank of America stand alone bank. We've been coming here for 3 years and the line is ALWAYS at least 15-20 minutes long. There was one teller for 15 people on line. Unacceptable and horribly managed. Customer service is mediocre at best. We are very unhappy with the customer service here. The manager does not seem to care at all. It is an awful experience here than from the other BofA branches that we The customer service reps rush you through and hastily try to address any concerns, then get on their cell phones, while others are waiting to do a transaction. If we could give 0 stars we would.

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  F G

  :: 13 September 2016 15:27:55

  I'd like to start out by saying that I have not used BofA in years. I'm more a local bank kind of guy. My Father was out of town, and I had to deposit a check in his account. There was a manager walking around, and she was very pleasant. There was a line of about 8-9 people, and only one teller at the window.... I stood in line for literally 30 minutes while being second in line that entire 30 minutes. It was clear that the person that was being helped needed more assistance than just a teller. When I looked around, I didn't see any other employees other than the one teller and the manager. Maybe someone called out sick, or they were short staffed. I still couldn't comprehend that there were only two visible employees at 11 am trying to help 9 people. I started to get visibly upset and then the manger jumped in and played the roll of the second teller... For the amount of time I spent there, I could have opened up two bank accounts at my regular local bank - all to deposit a check...