Bank of America (with Drive-thru ATM) in Bellevue

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kommentare 5

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  Euneil Labrador

  :: 12 November 2022 17:16:45

  The customer service has opportunities. I overheard the manger speak to the clerk that she handled me well. That was not professional.

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  don b.

  :: 27 September 2022 12:32:13

  I was able to open a bank account and get a credit card pretty easily thanks to Claudia, who is helpful and effective. My only gripe is that they can't open a Merrill Lynch account for people on a TN Visa.

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  Jacob Poutre

  :: 08 August 2022 19:59:04

  Completely unacceptable service. Waited 30 minutes in line to learn they were unwilling to help. They turned away 2 other people while I was there. The line to be helped started at 4 or 5 people and grew to almost 14 before they helped a single person. Would give 0 stars if I could.

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  Kate Popova

  :: 07 August 2022 22:35:59

  We went to a bank to make a money transfer. The money was released but became stuck in limbo. We were extremely nervous because we only had a short time to complete transaction. Christine, the manager, assisted us by checking on the situation and showing the plan of action. While waiting for my transfer to be processed, I received a phone call from someone claiming to be a Bank of America representative and requesting my PII. I was scared. I went back to the bank and spoke with Christine, who helped me identify the next steps so that we could figure everything out. It took some juggling, but she was supportive throughout and walked us through everything from beginning to end. I really appreciate how patient and helpful she has been throughout the process. I felt like she tried to solve my issue and took care of my needs. Thank you once again!

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  Troy Kemahli

  :: 11 May 2020 13:35:28

  My experience here has been much different than from others. It has been great. The tellers are helpful, the manager of this branch is delightful and I think they do a good job for my needs. I have not experienced long wait times in person at all. I would give them a chance.