Bank of America Financial Center in Atlanta

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kommentare 5

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  Q BD

  :: 09 February 2023 01:01:27

  Why is it so difficult to file dispute and review files thru email...it's 2023 and you still want a fax or mail in documents? You just lost and account...thanks for that unempathic response. It's definitely time for new banker.

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  Josh Traxler

  :: 20 January 2023 23:49:22

  I opened an account, assuming this bank would actually put some effort into resolving issues that came up... I didn't even expect issues. I have requested many times for them to send money to my credit cards and they have not done so. They have ruined my credit and have no interest in figuring out how to make payments actually go through with my credit card company.

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  L F

  :: 09 October 2022 09:41:46

  I opened an Estate Account. Was told to contact the Estate department for additional information. I contacted the Estate department on August 2, I provided all the documents to have monies transferred. I was told it would take a couple of weeks to complete the process and get approval. I called back October 2, because, the transfer has not been done. I was told, you provided all the documents but, now we have to submit it too the higher ups for review, and that’s going to take a couple of weeks for approval, she also said I’ll expedite it. I am VERY DISAPPOINTED and AGGRAVATED to have been LIED too by this bank’s Estate Representatives. IS ANYONE WORKING IT DOES NOT TAKE 2 MONTHS TOO REVIEW CERTIFIED DEATH CERTIFICATES AND COURT DOCUMENTS. I AM DISGUSTED WITH THE WHOLE PROCESS.. Bank of America is an EMBARRASSMENT.

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  Cash Gashler

  :: 07 December 2019 01:08:25

  I was “asked” to be on the Bank of America Advisory Panel. After setting myself up and making an account they asked me their first question. “Do you work in the financial industry?”. I replied yes and they said I was not eligible. I work in property management and collect rent money. I don’t work at a bank, or have any bias towards one. I still work in finances and work with money just not in a banking way. I don’t understand how this disqualified me and if you wanted to exclude people working in or for a bank then say that! I know nothing about banking other than NSFs. It’s not fair that I am now out of the running for $1000 because I work with money in no way shape or form related to a federally regulated bank.

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  Saed

  :: 31 July 2019 14:54:25

  I've been the customer of BoA for the past 6 years and I'm really unhappy about its service. I'll give it an extra star because there are individual bankers (e.g., Patrick) who are helpful and take care of customers, other than that their service is flawed. For instance they sent me a letter and asked for some documents and gave me the upload, mail, and in person turn in options, and I chose the upload option but seems like they are way behind technology that they didn't realize I uploaded the documents and they restricted my account. And even worst they did so without notifying me, I could login to my online banking (web and app) and there were no warnings whatsoever. I noticed my account was frozen when somebody tried to send me money and told me that they couldn't find me. I'm really frustrated with their flawed service, lack of knowledge, and poor banking policies. I'm seriously considering switching to Wells Fargo.