Bank of America Financial Center in Arvada

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kommentare 5

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  Aaron Oldham

  :: 03 February 2023 17:57:43

  Took about 35 minutes to cash a check. Nobody ahead of me for a teller. Brian the banker twice told me somebody would help me then hid in somebody else's office because his was visible from the waiting area and he wasn't doing anything. 2 women who both claimed to be managers AND tellers (but not bankers) finally helped me when I got bored and started wandering around. Not until then. Then, to top it off she charged me $8 to cash the check, refused to give me any kind of receipt, then acted like I was the jerk for asking and getting frustrated when she refused. I'm not convinced she didn't pocket the money. 2 stars only because I got most of my money

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  Kathryn Kennedy

  :: 01 February 2023 13:30:26

  Walked in without an appointment and was immediately greeted by Liam asking how he could help. I was in and out in five minutes with what I needed! Despite other reviews - there are (2) ATMs inside the entry... Thanks Liam!

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  Emily S

  :: 11 December 2022 14:50:52

  A big thank you to Joseph and branch manager Elizabeth for helping me in-person with a credit card auto payment issue. I was getting nowhere with the over-the-phone customer service team and Joseph called in on my behalf, got one of their customer service managers involved, and helped me get my issue looked at further and mostly resolved. Joseph was extremely kind and calming and professional and really went to bat for me. I would have posted this sooner but I temporarily misplaced his business card— thanks again! I recommend this branch and appreciated their level of customer service!

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  Vasundhara Mohan

  :: 16 November 2022 15:28:15

  More than 20 mins wait to deposit cash in a bank! I was asked to wait cause "someone will be with me shortly" but it's been a while and the offices are bare save one person who tried to give me information. No one knows when the staff will be back. May have helped to just know it will take X amount of time instead of being asked to wait.

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  Derek Veenstra

  :: 19 September 2022 04:07:53

  came in to take out a liltle over $1000 in cash, a would be 2min transaction and they told me i had to wait for 20 mins and the manger wouldn’t help me, went to US bank across the a street and got served promptly.