Bagels 101 in Middle Island

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comments 5

• en

  Nutella Bella

  :: 17 May 2018 06:35:56

  My favorite place! The best food and bagels in Middle Island!

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  Stanley Numa

  :: 05 May 2018 13:08:47

  Food is great and fresh....and cant beat the service

• en

  Melissa Olsen

  :: 01 May 2018 05:20:35

  Officially DONE with this place. Have been giving them chances for over 4 years and here is how it goes. There is a 85-95% chance of them getting your order wrong, even when you text it very simply and clearly to them. And I am not exaggerating. There have been maybe 2 times in the past 4+ years I haven’t had to go back to get the right food or call and get a refund or credit or have the manager or owner apologize and offer me a free sandwich or something. Today I was up early and decided to get food for the family for the day. I just had ankle surgery and can’t stand for very long and driving is painful (proximity was the only reason I was willing to give them their 50th chance), so I texted my order in so I wouldn’t have to wait. I waited for about six minutes before a very depressed and confused woman struggled to find my order (she kept picking up the same 4 bagels, staring at them...). I noticed my order pushed off to the side, pointed it out to her and she eventually rang me up. I gave her my debit card and when I went to sign the receipt after she ran it, I noticed an extra charge for 70 cents, so I asked why that was. They don’t tell you when you’re paying, but have a tiny note written in pen on printer paper taped to the counter, that says 4% charge for credit card, that I never would have noticed otherwise. It would have been really nice to be told that when I handed her my debit card (which isn’t credit so they should be more specific on that note too). I spent over $15, so they’re charging regardless unless you pay in cash (I asked to verify - no matter what you pay, if you’re not using cash, you’re getting charged the 4% fee). I finally get home, starving, excited to finally sit, rest my foot and eat. I open the bag and my whole order is a mess (why am I even remotely surprised...). I can’t eat butter, and the two bagels I ordered were slathered in it. The buffalo chicken, which costs nearly $10, is so small, I literally laughed and had to take pictures of it with objects to show how small it is. The fork they gave me to eat with is bigger than the $10 wrap that was supposed to be lunch for a full grown man. It would be a reasonable size for a 6 year old, and it is certainly not worth more than $3.50. It’s literally smaller than a $2 Mcdonald’s snack wrap (I’m 5’2 with tiny hands, see the pic of it next to my hand). If I spend around $10 on a sandwich, I expect a certain portion, at least similar to what every other deli and restaurant offer in the area. This is clearly not the case here. The order I texted them was so straight forward, and frankly idiot proof (see pictures). If I’m wrong, please comment and let me know what was confusing about my order. More important than the consistent and irritating inconvenience of trying to get home with the food I actually ordered, the food itself is mediocre at best. The bagels are the worst in the area, everything is over priced, the staff always look and act miserable, and the place itself isn’t appealing at all. Bad vibes all around. If you don’t order ahead, get ready to wait for possibly half an hour or so. If you do text ahead, it is still inevitable to wait at least ten minutes, although you texted your order in so you wouldn’t have to wait, even if you don’t have cooked or toasted food. So after all the waiting, you finally get home. You open up the bag, all the wrappers and you realize everything isn’t what you asked for. In fact, you will get violently sick if you eat what they gave you because you have food allergies and they spread them on your food because they’re careless. I am receiving a refund today, as I am in too much pain to drive back, which at this point is the least they can do, yet not nearly enough to compensate for years of BS and wasting money. That was officially my family’s last visit to Bagels 101. Thanks for the 4+ years of hunger and frustration. Ps: I didn’t get the refund to my card; they “lost my card information” and said “they never shred that stuff”. Now I need to change my debit card number. RIDICULOUS and UNACCEPTABLE

• en

  Francisco Lopez

  :: 06 March 2018 07:47:37

  Bagels are always soft. Not like that other bagels your way store.

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  lau

  :: 13 December 2017 16:10:55

  one other reviewer who was Vegan posted a bad review saying they Refused to take the meat off the bagel ? Well I had a totally opposite experience. The young lady who's been there forever ,since she was a kid was more than willing to make my bagel sandwich anyway I wanted . I'm not vegan . I did tell her no meat at all . She went as far as changing her gloves and cleaning the knife . I wasn't asking or expecting her to go that far . Usually fairly busy . . I suggest calling your order in if your in a rush ! .....give THE French Toast Bagel with Butter .They Sprinkle the bagel with powdered sugar on top !!! Too Die !!